Customer Service Trilingüe
hace 2 semanas
Overview:
**Salary COP$ 2.530.000**
En la línea de servicio al cliente de una plataforma de pagos online nuestros Interactions Experts responden dudas de los consumidores y brindan soporte en varios idiomas.
**Beneficios**
- Work at Home
- Contrato a término indefinido
- Planes de crecimiento
- Bonificaciones
- Entrenamiento pago
- Entregamos el computador
- Subsídio de Internet
**Responsibilities**:
- Proporcionar un excelente servicio al cliente a través de la escucha activa
- Trabajar con información confidencial del cliente y tratarla con sensibilidad
- Resolver los problemas en la primera llamada siendo proactivo, paciente, empático y comprensivo
- Mantener un continuo conocimiento de los productos, servicios y promociones de nuestros clientes
- Documentar y actualizar con precisión los registros en los sistemas requeridos
Qualifications:
- Diploma de bachiller
- Idiomas: Francés: 90% Inglés 80%
- Orientación al cliente
- Habilidades comunicativas altas
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