Customer Onboarding Specialist Us Tech Startup ..

hace 2 semanas

Cali, Colombia Prometeo Talent A tiempo completo

We are currently hiring an Customer **Onboarding Specialist** to join our **Sales Department.**

The purpose of this role is to ensure a successful onboarding for new clients as they transition from prospective customer to paying customer. This is the most important phase of the customer lifecycle, and the **Customer** **Onboarding Specialist** is responsible for establishing the solid foundation that drives customers’ future successes. Onboarding Specialists work in conjunction with the sales team, specifically our Account Executives, who are in charge of closing deals for new customers.

**Successful Onboarders** have an obsession for accuracy, a passion for helping others and problem solving, a natural knack for sales, and a blend of technical and interpersonal skills. This mid-level position is the starting point for building a successful career at the company and in the Software-as-a-Service (SaaS) industry.

**Responsibilities**

Master the product through a formal onboarding program and continued learning.
Gather, analyze and process client data during data migrations.

**Requirements**:

- BA/BS/BE degree required
- Fluent in English language
- At least 1 year of Customer Onboarding Experience, **preferably at a SaaS company**:

- Thrive in startup culture: dealing with a fast pace, changing needs, and limited resources.
- Related experience (Channel Management, Traveltech, SaaS, Marketplaces, etc)
- Accounting knowledge desired

**What do we offer?**
- **Flexible **Working Hours
- 100% **remote** work
- Competitive **USD salary**:

- Paid Time Off / vacations
- Local Holidays
- Paid Maternity/Paternity Leave

  • Data Entry Specialist Us Travel Tech Startup ..

    hace 20 horas

    Cali, Colombia Prometeo Talent A tiempo completo

    **About the company**: **RoverPass **is a startup focusing on the campground and RV park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. They are a small team and require a hands-on and hungry approach. **The role**: We are looking for a **Reservations Data Entry...

  • Customer Onboarding Agent

    hace 7 días

    Cali, Valle del Cauca, Colombia SupportYourApp A tiempo completo

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Onboarding Agent within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by mastering...

  • Customer Onboarding Agent, Foodtech Industry

    hace 7 días

    Cali, Valle del Cauca, Colombia SupportYourApp A tiempo completo

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Onboarding Agent within a dynamic photography project. Thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home. Unlock your potential by...

  • Customer Experience Specialist

    hace 3 días

    Cali, Colombia Celerity Fiber LLC A tiempo completo

    Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

  • Customer Experience Specialist

    hace 5 días

    Cali, Colombia Celerity Fiber LLC A tiempo completo

    Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer‑centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

  • Customer Experience Specialist

    hace 1 semana

    Cali, Valle del Cauca, Colombia Celerity Fiber LLC A tiempo completo

    Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

  • Customer Experience Specialist

    hace 1 semana

    Cali, Valle del Cauca, Colombia Celerity Fiber LLC A tiempo completo

    Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

  • Customer Experience

    hace 5 días

    Cali, Colombia Celerity Fiber LLC A tiempo completo

    A reputable Internet Service Provider in Cali, Colombia is seeking a passionate Customer Experience Specialist to join their dynamic team. In this role, you will be responsible for ensuring exceptional customer satisfaction while identifying sales opportunities. Ideal candidates should possess strong communication skills, advanced English proficiency, and...

  • Spanish Bilingual Customer Service Specialist

    hace 1 semana

    Cali, Valle del Cauca, Colombia TalentPop App A tiempo completo

    Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.Why You'll Love This RoleYou'll be the friendly voice and helpful support that our customers rely on. Your combination of...

  • Customer Service Representative

    hace 1 semana

    Cali, Colombia Tech Resourcers A tiempo completo

    **Customer Service Representative** - Hiring in Colombia - Full-time **Key Responsibilities** - Build strong customer relationships by delivering excellent customer service - Answers calls in a timely manner and with professionalism - Establishes empathy when responding to customer inquiries **Skills Requirements** - High school diploma - At least 17 years...