Customer Experience

Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer‑centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

Celerity Fiber S.A.S (Colombia Office) is seeking a highly motivated and customer-centric individual to join our team in Cali as a Customer Experience Specialist. As a key member of our customer experience department, you will play a crucial role in ensuring exceptional customer satisfaction and driving sales growth. If you are passionate about delivering...

We are looking for experiencedBilingual Customer Service Representativesto provide high-quality customer support inEnglish and Spanish. This role involves handling both inbound and outbound calls while delivering accurate information about products and services.Key ResponsibilitiesCommunicate clearly and professionally with customers in English and...

A leading BPO company in Cali, Colombia, seeks a Teammate to join their team, focusing on providing exceptional customer experiences through inbound and outbound calls. Responsibilities include assisting clients via email and live chat, managing customer complaints, and ensuring compliance with quality guidelines. Ideal candidates will have experience in...

**Key Responsibilities and Duties**: - Document, track and monitor problems to ensure timely resolution of customer issues - Escalate problems as necessary - Validate and process qualified hardware returns - Cross collaborate with internal departments - Provide support to internal employees - Ensure our customers succeed with Zonar products and...

**Customer Service Representative** - Hiring in Colombia - Full-time **Key Responsibilities** - Build strong customer relationships by delivering excellent customer service - Answers calls in a timely manner and with professionalism - Establishes empathy when responding to customer inquiries **Skills Requirements** - High school diploma - At least 17 years...

Hi there We are South and our client is looking for a Customer Operations LeadNote To ApplicantsEligibility: This position is open to candidates residing in Latin America.Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.Professional Presentation: We encourage you to showcase your...

A leading outsourced digital services provider is seeking a bilingual support teammate in Valle del Cauca (Cali, Palmira, Yumbo, or Jamundí). Responsibilities include handling inbound and outbound calls, providing timely responses through email and live chat, and maintaining good customer satisfaction. The ideal candidate should have advanced English...