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Operations Agent
hace 3 semanas
Involves the completion of basic administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities and local customer service.
**General Job Description**:
Under close guidance completes the following activities:
- Scanning and sorting impo and expo packages
- Support and schedule loading/unloading processes for trucks and other vehicles
- Release vehicles for pick-up and delivery;
- Monitor and participate in the organization of the work environment;
- Update warehouse, pick-up and delivery reports and enter/update information in internal transport systems;
- Participate in dedicated operations and monitor the performance of specific customers;
- Execute activities related to issue pre-alerts, execute administrative activities, generate reports and collect operational data to support the update of KPIs.
- Execute activities related to indoor and outdoor risk management and communicate pending issues to the Security sector;
- Prepares/Check paperwork for inbound and outbound packages (airways bills and address).
- Assists customers by answering questions on basic features of service.
- Transfers and accepts freight to/from the airlines.
- Operates forklift to move freight.
- Support load captain task when required
- Ensures the use of safety equipment and full compliance with FedEx safety policies, procedures, norms, rules, and practices.
- May be required to perform other duties as assigned
**Minimum Requirements**:
**Minimum Education**:
High school diploma/equivalent. Basic English skills preferred
Valid Drivers License (C1 or C2) and good driving record.
**Minimum Experience**: One year ops/clerical experience
**Minimum Required Skills**:
- Ability to lift up to 25 kgs (men) & 12.5 kgs (women) and to maneuver packages with more weight with appropriate equipment
- Must be able to work variable shifts including weekends and holidays
- Data entry, and/or general office skills.
- Good human relations and communication skills.
FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:
- 2020 Fortune’s World Most Admired Companies (14th)
- 2019 Fortune’s Best Places to Work (15th)
- 2019 Forbes’s One of the “Best Employers for Diversity”
- 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
- 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
- 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
- 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
- 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.
