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Concierge Service Representative
hace 2 semanas
**Centro holding** is a group of companies developing in-house products for the online entertainment industry. Founded in 2007, the company has expanded into an international team of over 300 people. Although our headquarters are located in Montreal, we have offices in Canada, the United States, and Europe (Georgia, Ukraine, Cyprus).
We're looking for **Concierge Service Representative from Colombia or Philippines**.. This is full-time remote position. As a Concierge Service Representative you will be managing client stores. You will be responsible for
ensuring that client stores are being updated regularly, and monitoring their success. You will need to
make informed judgment calls using various reports to optimize revenue growth.
**About project**: It is the original clip marketplace delivering authentic content from studios to consumers worldwide. We are a thriving company in the e-commerce space, with operations worldwide.
**Requirements**:
- Detail-oriented and highly organized, with the ability to multitask and prioritize effectively.
- Excellent judgment and decision-making abilities to optimize revenue and ensure the success of creators’ stores.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Proficiency in Excel or Google Sheets
- Fluent in written and spoken English.
**Responsibilities**:
- Upload and manage content provided by our Creators to their respective online stores.
- Pay attention to key details such as titles, descriptions, tags, and actual content to proactively identify and address any potential compliance issues.
- Monitor traffic and sales data to identify trends, patterns, and areas for improvement.
- Analyze data and make informed decisions regarding posting frequency and pricing adjustments to optimize revenue.
- Ensure smooth input and processing of client-provided files into our internal tools by reformatting them as needed.
- Provide regular updates to your Team Lead about the progress, challenges, and important development to keep them informed.
**We offer**:
- Fair bonus system;
- Paid vacation and sick leave;
- Leading company in its field on the market (worldwide);
- Learning and sport program;
- No bureaucracy and micromanagement;
- Full remotely work from home;
- Cool & friendly team.
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