Customer Relationship Manager, La

hace 1 día


Bogota, Colombia Rockwell Automation A tiempo completo

Job Description

Rockwell Automation is Expanding Human Possibility by combining the imaginations of people with the intelligence of machines. Our brand promise supports the company’s focus on bringing The Connected Enterprise to life by linking people, machines, and data across an entire business to become more effective and productive.

You’ll be working as part of the Latin America Customer Care team. You will be partnering with stakeholders to help our customers achieve their desired outcomes and productivity goals to enhance their supply chain experience with Rockwell Automation.

This is not just a job. Our mission is:

- Building and preserving trustable relationships with key customers and an ongoing level of engagement
- Overseeing the relationship with internal and external stakeholders
- Resolving customer complaints quickly and efficiently
- Meeting with managers in the organization to plan strategically
- Understanding key customer needs and addressing these
- Conducting business reviews using tools and reports
- Knowing your competition and strategizing accordingly
- Maintaining a positive attitude focused on customer satisfaction
- Dealing with customer requests and troubleshooting problems



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