Network Support Engineer

Job Summary: The Sr Network Security Engineer provides engineering and operational support to maintain a secure, resilient, and compliant global network infrastructure. This role focuses on configuration, maintenance, and optimization of Web Application Firewalls (WAF), Intrusion Prevention Systems (IPS), DDoS protection, and related security technologies...

**Work Location**: Barranquilla, Colombia On-site **Qualification**: High School Diploma **No of openings**: 2 **Roles and Responsibilities**: Address voice and data issues and work with other teams to drive resolution Troubleshoot customer connectivity issues Coordinate with other Engineer to diagnose and fix site issues Remain available in a call queue...

UnifyCX is looking for an extraordinary **Customer Service and Technical Support Agents** to join our motivated and ambitious team in Barranquilla! **What Will You Do?** **Responsibilities**: - Diagnose and troubleshoot technical issues related to mobile services, network connectivity, and devices. - Guide customers through problem-solving steps and...

At CRG Colombia, we are looking a Level 1 Monitoring and Support Specialist for Meraki and Ruckus One Equipment, who is responsible for the continuous monitoring, management, and initial resolution of incidents related to network infrastructures based on Meraki and Ruckus One devices. This role is crucial in ensuring operational continuity and network...

**Work Location**: Barranquilla, Atlantico **Qualification**: High School Diploma **No of openings**: 1 **Roles and Responsibilities**: Analyze, track and resolve customer’s technical issues in a professional, timely manner Interact with TAM and other support team members to investigate and resolve issues Assist field personnel (SE’s, Sales) with...

About the RoleWe're looking for adetail-oriented Data Entry Agentto support our product team with uploading and maintaining accurate travel product information in our internal systems. You'll help enter and ensure that every hotel and experience listed meets our quality and accuracy standards.Location:Barranquilla, Colombia (Onsite)Key ResponsibilitiesEnter...

**About the role** As a **Field Support Analyst,**you will ensure the operational efficiency of the company’s technological systems and equipment by providing first-line technical support to users. Your mission is to resolve issues, assist in maintaining IT infrastructure, and ensure a stable and functional technology environment that contributes to...

UnifyCX is looking for an extraordinaryCustomer Service and Technical Support Agentsto join our motivated and ambitious team in BarranquillaWhat Will You Do?This role involves assisting customers with inquiries, troubleshooting technical issues, and ensuring a seamless experience with our products and services. The ideal candidate is tech-savvy, empathetic,...

Customer Experience ManagerAbout us:Overseas Network has serviced travel agents worldwide since 2000 and designs one-of-a-kind experiences that are tailor-made to their clients' individual interests, travel styles, and budgets.We specialize in the Americas and have explored just about every corner of this diverse continent to unearth the wildest, most...

Job Summary: The responsibilities of a Desktop support person range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, software, peripherals and equipment. Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment to ensure optimal workplace...