Patient Support Associate

hace 2 semanas

Colombia RVStaffing A tiempo completo

Join **RedValley,** the rapidly expanding company based in Medellín, and become an integral part of Premier Med Group as a **Patient Support Associate**. In this role, you'll be the cornerstone of our patient experience, providing exceptional assistance to callers and ensuring their journey through our clinics is seamless and stress-free.

Our partnership with New Jersey's leading experts in vein and pain treatments reflects our commitment to excellence and delivering tangible results. With cutting-edge technology and a focus on patient care, our pain management and vein clinics prioritize achieving optimal outcomes for every individual.

**What You'll Do**:

- Coordinate and schedule new patient appointments based on doctors' availability.
- Manage and organize medical records for both new and existing patients.
- Obtain essential medical information from referring providers to facilitate the new patient process.
- Follow up with patients regarding existing and upcoming appointments.
- Document all procedures and processes meticulously within our electronic medical record system.
- Perform additional duties as assigned by team leaders or managers.

**What You'll Bring To The Team**:

- Proficiency in spoken and written English (B2+ level).
- At least 1 year of customer service experience in the healthcare industry.
- Previous experience as a new patient coordinator is preferred.
- Exceptional oral and written communication skills.
- Ability to efficiently multitask and maintain a high level of attention to detail.

**We Offer You**:

- Opportunities to thrive in a dynamic startup environment that fosters teamwork, ownership, and purpose.
- Flexibility with working hours and the option to work from our state-of-the-art office space in El Poblado.
- A unique company culture rooted in teamwork, shared values, and a meaningful mission.
- Private health insurance coverage for you and a family member.
- Enjoy a 50% discount on meals at our partnered restaurant.

Pay: $3,000,000 per month

Application Question(s):

- Could you please rate your proficiency in English on a scale of 1 to 10?

**Experience**:

- Healtchare Industry: 1 year (required)

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