Back Office Support

hace 7 días

Colombia HUBTEK A tiempo completo

**Description**:
**Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent, Technology, and Training **services.

We have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

Our modern offices are **pet-friendly** and we provide different amenities such as casual attire, and free beverages. Some of our **benefits** are health club membership, exercise plan, nutritional plan or home medical services.

As a **Backoffice,** you will process invoices and clean errors on the data to proceed with billing.

**Some of your responsibilities are but are not limited to**:

- Meets compliance protocols, both internal and external, in accordance with US government agencies’ regulations
- Creates all documentation required for cargo export according to established guidelines, processes, and procedures.
- Opens files and ensures accurate and timely data entry into our operational system.
- Performs pre-audit to each Bill of Lading against shipping instructions and rate prior to submitting the final Bill of Lading to our auditing department, using internal sources of information relevant to the selection of the rate
- Ensures all shipping instructions provided by customers or Traffthe in the department are accurate and attached as PDF to each dock receipt and booking.
- Confirms that scanned paperwork, pictures, and documentation are attached to each dock receipt, booking and bill of lading.
- Maintains knowledge of changing tariffs, tariff rates, contracts, and special rates.
- Ensures communication is clear and detailed to limit delays or misunderstandings among parties.
- creation of bookings. creation of quotations and accompanying in the cargo export documentation process
- Keeps skills current in the appropriate use of all relevant information and communication technology and other systems within the import/export function.
- Adheres to local and externally relevant health and safety/security laws and policies.

**Requirements**:
**What would help you succeed**:

- Believe and love what you do.
- Teamwork.
- Technology Skills.
- Meet or exceed weekly sales goals.

**Minimum requirements**:

- ** Studies**: High School Degree.
- **Experience**: at least one year of customer service
- **Language**: Advanced English skills. B2 or C1 preferred.

**Perks**:

- ** Schedule**:Monday to Friday from 8 am to 5 pm Onsite. And 2 Saturdays from 8 am 12:00 p.m. Remote (We work by the American calendar)
- **Contract**: Indefinite term contract + Benefits.
- **Places**: This position will be on-site only for Medellin.
- **Salary**: 2.200.000 cop. This offer will have a salary increase after six months.

**Would you like to be part of a company that belongs to the 100 tech companies recognised by Freight Waves in the supply chain industry in the United States?

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