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IT Support Specialist

hace 3 semanas

Bogotá, Colombia Strategic Properties A tiempo completo

We are seeking a highly skilled IT Support Specialist with solid experience in the IT field and fluency in both English and Spanish. This role requires a proactive and collaborative individual to provide technical support to employees in both Colombia and the United States.

**Key Responsibilities**:

- Provide timely and effective IT support to resolve technical issues for team members in Colombia and the U.S.
- Troubleshoot and resolve hardware, software, and network-related problems.
- Communicate technical solutions clearly and assertively to users with varying technical expertise.
- Ensure the functionality and efficiency of computer systems and technology tools.

**Requirements**:

- Proven experience in the IT field with strong problem-solving skills.
- Bilingual proficiency in English and Spanish.
- Solid knowledge of computer systems, software, and networking.
- Excellent communication and interpersonal skills with a focus on assertiveness and clarity.