Client Experience Representative

hace 2 días


Bogota, Colombia Sagan A tiempo completo

**Job Title: Client Experience Representative - Latam**
**Location**:Remote (EST Timezone)

**Working Schedule**: Monday - Friday, 8:00 AM to 5:00 PM EST

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for someone like you to join our team as a **Client Experience **Representative**.

**Responsibilities**:

- ** Improve the Customer Experience**: Build rapport with customers, understand their needs, and resolve issues promptly.
- ** Provide Excellent Service**:Be responsive to customer inquiries, go the extra mile to help, and ensure positive outcomes.
- ** Gather and Analyze Feedback**: Use customer feedback to enhance the product and overall experience.
- ** Identify and Resolve Pain Points**: Understand customer frustrations and take proactive steps to address them.
- ** Recommend Solutions**:Proactively suggest solutions to enhance the customer experience.
- ** Collaborate Across Teams**:Work closely with other departments to ensure customer needs are met.

**Requirements**:

- Quiet home office environment for calls.
- High-speed internet connection (10+ Mbps).
- Desktop or fast laptop running Windows 11 or newer, with 8 GB RAM and 256 GB free hard drive space.
- Proficiency in Microsoft Office 365, HelpScout, and Zoom.

**Nice-to-Haves**:

- Data entry skills, including fast and accurate typing.
- Strong attention to detail and data management abilities.
- Excellent communication and problem-solving skills.
- Ability to multitask and maintain a positive attitude.


  • Sales Representative

    hace 5 días


    Bogota, Colombia GraceMark Solutions A tiempo completo

    Sales Representative/Cold Selling (Remote) We are seeking a Sales Representative. As a Sales representative your duties include developing sales pitches to sell services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts. Key Responsabilities -...


  • Bogota, Colombia Proliance General Contractors A tiempo completo

    **Proliance General Contractors**: **Client Success Representative (Remote)**: **Proliance General Contractors** is a licensed general contracting firm specializing in roofing, siding, solar, and windows. With over 50 years of combined experience, we are committed to providing exceptional service, professional installations, and exceeding client...


  • Bogota, Colombia Wazoku A tiempo completo

    **About You** You are someone who is not afraid of a challenge. Our teams have a work hard play hard attitude, which is reflected in our company culture, people and success. An ability to work collaboratively with the wider business is essential. We will provide you with all of the support required, we are just looking for your hard working and innovative...

  • Sales Representative

    hace 1 semana


    Bogota, Colombia Grupo COS (Customer Operation Success) A tiempo completo

    **Grupo COS esta en busca de Representante de Ventas Bilingue o Sales representatives.** **Ubicación**: Bogotá **Descripción del Puesto**: Venta de producto prepago con compañía de telecomunicaciones **Requisitos**: - Bachiller, técnico, tecnólogo o profesional - Nível de ingles requerido B2H a C1 - No experiência requerida **Beneficios**: -...


  • Bogota, Colombia Blackboard A tiempo completo

    **Client Support Representative II** **Bogota, Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED** **The Opportunity**: Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to...


  • Bogota - Eldorado, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription:We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office.As an Account Representative, you will provide seasoned support to Account Managers, ensuring a high level of client satisfaction...

  • Sales Representative

    hace 5 días


    Bogota, Colombia Costumer Operation Success A tiempo completo

    COS Group is looking for a Bilingual Sales Representative or Sales representatives. Location: Bogota **Job Description**: Sale of prepaid product with telecommunications company **Requirements**: Bachelor, technician, technologist or professional Required English level B2+ to C1 No experience required **Benefits**: Salary $2,650,000+Uncapped...


  • Bogota, Colombia Ventura Tec A tiempo completo

    Our client is a well-established fashion company based in NY with decades of experience in the industry. They have earned a strong reputation for creating empowering and inspiring fashion that resonates with customers. **Requirement** - Minimum of 3 years of experience as a Customer Service Representative. - Proficient in Sales Order (SO) entry and update,...


  • Bogota, Colombia Prestigetravelagencybymich A tiempo completo

    Travel Customer Representative As a Travel Customer Representative, you will play a key role in supporting clients throughout their travel journey—from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure every interaction reflects our commitment to exceptional service. Key...

  • Sales Representative

    hace 18 horas


    Bogota, Colombia Panda Hub A tiempo completo

    Job description - **Looking for a full-time sales experienced call center representative doing inbound calls, closing leads, and selling services. Panda Hub is Canada's Largest Mobile detailing company. **_ The responsibility of the call center representative is to learn Pandas back end, App, and software to book calls. You will be making calls when the...