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Our client is a well-established fashion company based in NY with decades of experience in the industry. They have earned a strong reputation for creating empowering and inspiring fashion that resonates with customers.
**Requirement**
- Minimum of 3 years of experience as a Customer Service Representative.
- Proficient in Sales Order (SO) entry and update, including bulk orders when applicable.
- Capable of monitoring inventory and inbound freight to ensure smooth fulfillment of orders.
- Able to monitor, investigate, and resolve discrepancies in inventory.
- Responsible for allocating all orders to the warehouses.
- Provide SO status updates as requested by the concerned parties.
- Update the sales team with any issues related to the orders.
- Communicate effectively with multiple internal departments to follow up and provide updates.
- Great computer skills and adeptness.
- Capable of multitasking, prioritizing, and extremely organized.
- Advanced level of English proficiency.
**Extras**
- Previous experience with the Simparel or BlueCherry ERP system is strongly preferred but not mandatory.
**Opportunity**
- This job is full-time, and the contract and payment will be made in the local currency.
- Location: Bogotá
**Got Interested?** Send your CV to Headhunter **Breno Cordeiro **and schedule a confidential conversation for details
**Salary**: $4,600,000 - $6,200,000 per month
**Experience**:
- Customer Service Representative: 3 years (required)
- Sales Order: 2 years (required)
- Shipping: 2 years (required)
- Inventory: 2 years (required)
**Language**:
- English (required)
