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Customer Service Representative

hace 2 semanas


Bogotá, Colombia Mil Mujeres A tiempo completo

**Mil Mujeres Legal Services**

Mil Mujeres Legal Services, es una organización sin ánimo de lucro en búsqueda de representante de servicio al cliente en modalidad remota.

**Acerca de la organización**:
Ofrecemos servicios legales de inmigración a la comunidad latina de bajos ingresos que han sido víctimas de crímenes violentos dentro de los Estados Unidos. Nuestro enfoque principal son los sobrevivientes de crímenes de género.

**Responsabilidades**:

- Proporcionar soluciones completas y adecuadas para cada cliente con el fin de impulsar el crecimiento de los ingresos de primera línea y los níveles de adquisición de clientes;Seguimientos a clientes potenciales a través de llamadas y correos en frío;
- Cumplimiento de los objetivos, resultados de ingresos, toma, seguimiento y procesamiento de pagos;
- Agendar citas para toma de declaraciones y diligenciamiento de formularios;
- Las demás actividades que sean necesarias para cumplir con el objeto del contrato.

**Requisitos**:

- Fluidez Verbal en Inglés y fuertes habilidades de comunicación en ambos idiomas, Español e Inglés
- Experiência en servicio al cliente de por lo menos un año;
- Excelente relación y manejo de comunicaciones.

**Proceso de aplicación**:
**Próximos pasos**:
Ofrecemos estabilidad laboral y posibilidades de mejora acorde con el rendimiento.

**Disponibilidad**:

- Lunes a viernes de 08:00 am a 05:00 pm ( US hora del este)
- Lunes a viernes de 09:00 am a 06:00 pm ( US hora del este)
- Lunes a viernes de 10:00 am a 07:00 pm ( US hora del este)

**Tipo de trabajo**: Remoto desde cualquier parte de Colombia.

**Remuneración**:Compensación de 2.030.000 pesos colombianos, con un mes de periodo de prueba (remunerado) tras finalizar el entrenamiento. la vinculación será contrato de prestación de servicios.

**Beneficios**:

- Día libre remunerado por cumpleaños;
- Días libres remunerados por antigüedad;
- Tres día remunerados por enfermedad;
- Cinco días libres remunerados por año.

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

- ¿Tiene experiência como representante de servicio al cliente?

Idioma:

- Inglés fluido (Obligatorio)