Customer Service Representative
hace 7 días
**Customer Service Representative (English & Spanish) - Remote**
**Company**:Callnovo Inc.**
**Key Responsibilities**:
- Answer customer calls and address inquiries.
- Manage and resolve missed calls.
- Acquire in-depth product knowledge.
- Complete additional customer-requested tasks.
**Requirements**:
- 1-2 years of customer service experience.
- Experience with the Amazon e-commerce platform is essential.
- Sales experience is a plus.
- Strong familiarity with Amazon's after-sales processes and policies.
- Excellent communication skills with a neutral accent.
- Associate degree or higher education.
**How to Apply**:
If you meet the above criteria and are passionate about delivering outstanding customer service, we would love to hear from you
Application Question(s):
- How many years of call center experience do you have?
- How many years of e-commerce experience do you have?
- How many years of technical support experience do you have?
- What is your level of English proficiency?
- What is your current employment status, and how soon can you start working?
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