Billing Specialist

Job description: The Accounts Payable Coordinator role is responsible for collecting on open accounts receivables or accounts payables for Rhenus accounts that are on the TM5 netting settlement. This role entails managing collection/payment correspondence, accurately facilitating transactions and adjustments, updating customer records, taking action to ensure invoices are paid by our customers within account terms and liaising with operations to resolve invoice queries, while providing a high level of customer satisfaction.

Responsabilities:

- Initiate collection calls and correspondence to customers and international agents as required
- Document internal and external conversations timely and accurately within collection software
- Perform timely follow-up on collection issues
- Research and provide supporting documentation when required
- Act as a liaison with Branches to ensure invoices are timely paid
- Ensure all disputes and requests for clarification is resolved and/or responded to in a timely manner
- Communicate with management regarding agent issues in a prompt and efficient manner
- Compile, sort and file all documents for accounts receivable and accounts payable
- Monitor Accounts Receivable aging to ensure collections efforts are timely and minimizing potential risk
- Maintain open communications with all departments
- Provide backup support to other groups in the accounting department
- SAP project support and data entry/cleaning/maintenance
- Ensure accurate allocations of payments and statements are reconciled on a monthly basisSkills and qualifications - Hard and soft skills:

- One year of accounts receivables and accounts payables work experience
- Accreditation or degree from a two-year program with an emphasis in accounting or finance would be beneficial - Microsoft Excel experience is required
- Ability to work independently in a fast-paced environment; handle multiple work assignments simultaneously
- Good organizational skills, detail-oriented
- Ability to meet deadlines consistently
- Proficiency with Microsoft Outlook, Excel and Word
- Be a team player with a customer service mentality applied to both internal and external customers
- Experience in SAP is an asset

**Language**:

- English (required)