On-call Coordinator

hace 2 horas

Cali, Colombia Evo Colombia A tiempo completo

**Overview**

We are seeking a proactive, organized, and empathetic **On-Call Coordinator** to support our operations during weekends and after-hours coverage. This role is critical to ensuring continuity of care, timely caregiver scheduling, and clear communication with patients, caregivers, and internal teams.

The On-Call Coordinator acts as a key point of contact during non-standard business hours, ensuring that issues are resolved promptly and care services continue without disruption.

**Key Responsibilities**

**Care Coordination & Scheduling**
- Schedule and assign caregivers to patients in homes or facilities based on care needs and staff availability
- Provide on-call coverage during weekends and designated after-hours shifts
- Respond promptly to calls, messages, and urgent scheduling needs
- Ensure all visits are confirmed and accurately recorded in systems such as **HHAexchange and/or Salesforce**

**Communication & Documentation**
- Communicate clearly with caregivers, patients, and families regarding assignments, changes, or service issues
- Document all communications and actions taken in the system
- Track caregiver availability, acceptance of assignments, and eligibility
- Escalate clinical concerns or patient condition changes to the clinical team

**Operational & HR Support**
- Initiate intake processes by creating or updating patient profiles
- Coordinate with HR and recruitment teams regarding staffing needs
- Act as a liaison with contract case managers and schedulers
- Ensure compliance with internal policies and applicable federal, state, and local regulations

**Additional Responsibilities**
- Support staff satisfaction through effective communication and problem resolution
- Maintain strict confidentiality of patient, caregiver, and company information

**Required Skills & Qualifications**
- Bilingual**:English and Spanish (spoken and written)**:

- Strong communication and customer service skills
- High attention to detail and strong organizational abilities
- Experience in care coordination, scheduling, or home health operations preferred
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Experience with **HHAexchange, Salesforce, or similar platforms** is a plus
- Ability to multitask and remain calm under pressure
- Willingness to work weekends, on-call shifts, and after-hours coverage

**Why Join Evo?**

As an **On-Call Coordinator**, you play a vital role in ensuring patients receive timely, reliable care when it matters most. You’ll be part of a collaborative and supportive team that values empathy, accountability, and service excellence.

**We Offer**

✔ Competitive compensation
✔ Two days off per week
✔ Supportive and collaborative team environment
✔ Opportunity to make a direct impact on patients’ lives
✔ Career growth in a growing organization

Tipo de puesto: Tiempo completo

  • On-Call Coordinator

    hace 1 hora

    Cali, Valle del Cauca, Colombia Faith A tiempo completo

    OverviewWe are seeking a proactive, organized, and empathetic On-Call Coordinator to support our operations during weekends and after-hours coverage. This role is critical to ensuring continuity of care, timely caregiver scheduling, and clear communication with patients, caregivers, and internal teams.The On-Call Coordinator acts as a key point of contact...

  • Junior Proposal Coordinator

    hace 2 semanas

    Cali, Colombia Solvo Global SAS A tiempo completo

    At Solvo Global, we’re looking for an exceptional Proposal Coordinator to join one of our top U.S. clients! If you’re organized, analytical, and ready to make an impact, this is for you! ⸻ Junior Proposal Coordinator - Cali (Hybrid) What will you do? - Coordinate and review documents from Sales Managers and Coordinators - Populate and verify Census...

  • Patient Service Junior Coordinator

    hace 2 semanas

    Cali, Colombia Evo - Link Home Care A tiempo completo

    **About the Role**: Hello everyone!!!! We are seeking a **Junior Coordinator - Weekends** with strong English skills, enthusiasm for delivering excellent service, and the ability to thrive in a fast-paced, dynamic environment. This role is essential to supporting our coordination team, ensuring smooth operations for patients, families, and...

  • Talent Acquisition Operations Coordinator

    hace 7 horas

    Cali, Colombia TaskUs A tiempo completo

    Talent Acquisition Operations Coordinator Join to apply for the Talent Acquisition Operations Coordinator role at TaskUs 1 day ago Be among the first 25 applicants Join to apply for the Talent Acquisition Operations Coordinator role at TaskUs Direct message the job poster from TaskUs Global Corporate Talent Acquisition for AMERICAS & EMEA / Onboarding /...

  • Col - Partnerships Coordinator

    hace 2 semanas

    Cali, Colombia Tidal A tiempo completo

    **Job Title: Partnerships Coordinator**: **Contractor Fee: $2,400-$2,800/month (USD)**: **Work Arrangement: Remote**: **Engagement Type: Independent Contractor**: **Commitment: Full-time (Approx. 40 hours/week)**: **Company Overview**: Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable,...

  • Junior Coordinator

    hace 1 hora

    Cali, Valle del Cauca, Colombia Faith A tiempo completo

    About the Role:Hello everyoneWe are seeking a Junior Coordinator with strong English skills, enthusiasm for delivering excellent service, and the ability to thrive in a fast-paced, dynamic environment. This role is essential to supporting our coordination team, ensuring smooth operations for patients, families, and caregivers.Responsibilities:Answer incoming...

  • Talent Acquisition Operations Coordinator

    hace 1 hora

    Cali, Valle del Cauca, Colombia TaskUs A tiempo completo

    About TaskUs:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media,...

  • Ar Coordinator

    hace 2 semanas

    Cali, Colombia HUBTEK A tiempo completo

    **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology**services. As an **AR Coordinator,** you will aim to support the administrative tasks...

  • Project Coordinator

    hace 2 horas

    Cali, Colombia PROQC INTERNATIONAL A tiempo completo

    **Job description** - Serves as regional coordinator to confirm QC contractors for assignments. - Coordinates inspection and audit projects in Mexico and Latin America with contractors and suppliers. - Creates and manages jobs in the database for inspection, audit, and sourcing projects. Process contractor’s invoices. - Supports Account Managers by...

  • Catman Coordinator

    hace 2 semanas

    Cali, Colombia Mondelēz International A tiempo completo

    **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You ensure that promotional campaigns and initiatives are activated across the customer base. You explain the activation vision, provide support materials and develop in-store point-of-sale (POS) activation...