Sales Engineer Director

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

**Job Description**:
The Sales Engineer Director will be an integral part of our growing Andean Merchant Sales & Solutions group, joining the Merchant Solutions team in Bogotá.

This person will lead the design, implementation and configuration of Visa Digital Solutions to merchants and acquirers in the Andean region. As well, will identify, develop and manage the integration of technology partners to Cybersource. This person will support the sales and business teams by providing in-depth technical knowledge and consultancy of merchant & acquirer payment processes as well as how to implement Visa Merchant Digital Solutions including CyberSource platforms, Connectivity, and Analytics. The SE Director will also provide key input for product roadmap and enhancements with global and regional product teams.

The SE Director will also lead Cybersource technical operation in the Andean, having to supervise local Risk Consultants and Technical Account Managers, and to represent Cybersource in local interactions with Country Managers, the Head of MSA Andean/CARCAM and Head of CYBS LAC

Finally, this position will have responsibility to cover all clients and prospects in the Andean Region and will include interacting directly with new & existing customers, business & technology partners and multi-functional Visa internal stakeholders.

**Responsibilities**:

- Lead Technical Presales, Implementation and Support functions for Cybersource in the Andean region
- Supervising Cybersource local operational resources Merchant Risk Consultants and Technical Account Managers.
- Develop in-depth knowledge of multiple Visa Merchant Digital products through research and testing in order to act as Visa Subject Matter Expert and drive client engagement
- Provide technical pre-sales support by designing solutions architecture and leading product implementations in merchant and acquirers
- Lead sales meetings with prospects giving product integration demonstrations with a sales-oriented approach, at all organization levels including C-levels
- Manage proposal process for the business in order to accurately determine the feasibility, cost and time implications when responding to customer proposals
- Gather and accurately document business and technical requirements from customers in order to work with other internal teams to provide reliable project estimates
Strategize with our Direct Sales and Account Management teams to close sales opportunities, including frequent contacts with internal Sr. Directors and VPs
- Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products. Take a proactive approach to staying up-to-date with product developments by monitoring code release notes and knowledge sharing within the team.
- Deliver business consultancy to clients where needed

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:

- 10+ years’ experience in a technical pre-sales or consulting role, including prior experience with a complex enterprise environment preferable in an electronic payment environment
- Experience working as pre-sales and multiproduct expert in a technical environment
- Bachelor’s degree in Computer Science, Information Technology or related discipline is required. Master’s degree is preferred
- Experience of regularly giving presentations to customers in a sales environment including Director and C-Level
- Experience of working alongside a sales team, supporting them to help win new business
- Knowledge of payment and/or risk management systems is strongly preferred
- Strong customer interaction skills combined with excellent verbal and written communication. Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner.
- Ability to work independently on cu