Quality Assurance Monitor

Job DescriptionThe Quality Assurance Monitor plays a vital role in ensuring the delivery of high-quality customer service by evaluating and improving the performance and efficiency of call center representatives. As part of our motivated and ambitious team in Barranquilla, Colombia, you will be responsible for monitoring call interactions, assessing...

Job Overview:The Service Quality Manager at Lean Solutions Group is responsible for ensuring customer expectations are met. This requires close collaboration with the Operations Department and Workforce Department to implement strategies, improve service quality, measure productivity, and standardize operating procedures.Main Responsibilities:Account...

Open to Bogotá and Barranquilla. The QA Specialist's main priority is to ensure customer expectations are met. They must work closely with the Operations Department and Workforce Department to implement strategies, improve the quality of the service, measure productivity, and standardize operating procedures. The QA Specialist must adopt a proactive...

Cognizant: A Global Leader in IT ServicesWe are looking for a skilled Senior Quality Assurance Analyst to join our team. As a key member of our QA team, you will be responsible for delivering high-quality solutions that meet client needs.Key Responsibilities:Execute tests and identify defectsAct as the primary point of contact for all QA aspects of...

About the RoleWe are seeking a Quality Assurance Monitor to join our team in Barranquilla, Colombia. As a key member of our team, you will be responsible for evaluating and improving the performance and efficiency of call center representatives.Main ResponsibilitiesMonitoring Call Interactions: Conduct regular and random evaluations of call center...

At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives. We are currently looking for a...

We are seeking a quality assurance professional with a focus on accessibility to join our team at AgileEngine. The successful candidate will have experience in manual QA/testing with a focus on accessibility.Strong knowledge of WCAG, ARIA, and Section 508 standards is required. Hands-on experience with automated tools (Axe, Lighthouse, WAVE, Pa11y) is also...

Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.Job Requisition #: 030335 Quality Intern (Open) Job Description: Key Responsibilities  * Assists with quality projects the team is currently working on.* May be involved in lean manufacturing improvement teams, product...

Key Responsibilities:The Process Excellence Lead at Lean Solutions Group will be responsible for driving process improvements across the organization. This includes developing and implementing strategies to enhance service quality, productivity, and efficiency.Main Responsibilities:Process Mapping and Analysis: Map and analyze current processes to identify...

At Formula.Monks, we're a global consulting firm harnessing the power of AI to drive business transformations for top-tier companies. Our team combines strategic vision, deep industry expertise, and a human-centered approach to help clients revolutionize their operations and dominate their markets.About The Role As a Manual Tester, you'll play a critical...

About the Role:The Quality Assurance Specialist at Lean Solutions Group is responsible for ensuring the quality of services delivered to customers. This includes developing and implementing quality improvement plans, conducting quality reviews, and maintaining accurate records of quality performance.Main Responsibilities:Quality Planning: Develop and...

Cognizant: Empowering InnovationWe are seeking a seasoned Senior Quality Assurance Analyst to drive excellence in our QA team. As a key member, you will be instrumental in delivering top-notch solutions that exceed client expectations.Your Key Objectives:Design and execute comprehensive test plansIdentify and resolve complex defects efficientlyMentor and...

Role OverviewThis Quality Assurance Monitor role is part of our growing team in Barranquilla, Colombia. As a key contributor, you will play a vital role in ensuring the delivery of high-quality customer service by evaluating and improving the performance and efficiency of call center representatives.Main ResponsibilitiesEnhancing Customer Experience: Analyze...

Responsibilities:Manage daily QA operations to ensure adherence to sampling plans and completion of audits.Collaborate with QA and Service Delivery teams to address operational challenges and implement corrective measures.Track and analyze performance indicators such as QA productivity and customer service standards.Qualifications and Skills:Strong...

About this Role:Sutherland Global seeks a highly motivated Quality Lead to join our team. As a Quality Lead, you will be responsible for overseeing QA operations, managing performance indicators, and driving improvement initiatives.Key Responsibilities:Conduct regular QA reviews to identify areas for improvement and provide actionable feedback.Develop and...

Senior Quality Assurance Analyst RoleWe have an exciting opportunity for a talented Senior Quality Assurance Analyst to join our dynamic team at Cognizant. In this role, you will play a crucial part in ensuring the highest quality of software development.Your Key Responsibilities:Deliver comprehensive test strategies and execute testsProvide expert-level...

A quality assurance professional is needed to join our team at AgileEngine. The successful candidate will have experience in manual QA/testing with a focus on accessibility. Strong knowledge of WCAG, ARIA, and Section 508 standards is required.The ideal candidate will have hands-on experience with automated tools (Axe, Lighthouse, WAVE, Pa11y). Proficiency...

Job Description:We are seeking an experienced Digital Trafficker to join our marketing team at Salvatech. As a key member of our team, you will be responsible for developing, executing, and optimizing advertising campaigns across various digital channels to drive high-quality traffic and conversions.You will work closely with our content marketing and SEO...

**Descripción de la Empresa**:Through helping other organizations mitigate risks and grasp opportunities, we can drive positive, sustainable change for clients, our people and society at large.KPMG firms operate in 145 countries and territories, and in FY21, collectively employed more than 236,000 people, serving the needs of business, governments,...

About Our TeamWe are a diverse team of professionals who share a passion for delivering high-quality solutions. We collaborate closely to drive innovation and excellence.Job SummaryWe are seeking a highly skilled Senior Manufacturing Test Engineer to join our team. In this role, you will develop and implement test processes and tools for high-performance...