Salesforce Administrator

hace 6 días

Bogotá, Colombia Publicis Groupe ANZ A tiempo completo

Company description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive innovative solutions. If you are a risk-taker and love to develop intrepid ideas, PGD is the place for you. We Move People, and People Move Us Overview We are looking for a detail-oriented and proactive Salesforce Administrator to manage, optimize, and continuously improve our Salesforce environment. You’ll play a key role in ensuring data integrity, user enablement, and smooth integrations across our business systems — helping our teams get the most out of the platform. Responsibilities Day-to-Day Administration: Manage user accounts, profiles, roles, security settings, and permissions to ensure appropriate data access and integrity. Customization and Development: Configure and build custom fields, flows, validation rules, reports, automations and dashboards to align the platform with evolving business needs. User Support and Training: Provide timely support to users, troubleshoot issues, address questions, and conduct training sessions to enhance user adoption and proficiency. Data Management: Ensure data quality and integrity through data imports, exports, cleansing, and de-duplication processes. System Integrations: Use managed package and out-of-the-box integrations to connect Salesforce with other critical business systems (e.g., enrichment tools, accounting software, marketing automation platform). Documentation and Best Practices: Document system changes and follow a standard SDLC process to ensure reliability and scalability. Champion Salesforce and business systems best practices within the organization. Continuous Improvement: Stay updated on Salesforce releases, identify opportunities for improvement, and propose enhancements to drive greater platform adoption and ROI. Qualifications Qualifications Required: 2yearsofexperienceasaSalesforceAdministratororsimilarrole. StrongunderstandingofSalesforce. Excellentproblem-solving,communication,andstakeholdermanagementskills. #J-18808-Ljbffr

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