Intake Specialist

hace 2 días


WorkFromHome, Colombia Viva Global A tiempo completo

Intake Specialist – Viva Global We are looking for a skilled Intake Specialist to join our Intake team at Viva Global. Resumes must be submitted in English Resumes must be submitted in English. Benefits Monday to Friday schedule. 100% remote position. Working hours: 8 AM – 5 PM Pacific Time. Indefinite-term contract. Paid time off in your first year. Social benefits. Well‑being programs. Great bonus system. Salary COP per Month + 150,000 COP stipend. Requirements 2+ years of experience in legal settings, back‑office operations, or remote customer service. Fluent in English (reading, writing, and speaking) with near-native proficiency. Remote position – requires a reliable high-speed internet connection and a dependable computer. Availability to work California hours and holidays (U.S. holidays are observed as paid time off, but Colombian holidays will be working days). Strong organizational and administrative skills. High attention to detail and excellent follow‑up habits. Professional and timely communication via phone, email, and text. Job Duties Case Setup & Verification: Prepare and organize client case files following firm protocols. Insurance & Employer Confirmation: Verify employer and insurance details for each new intake case. Document Follow‑Up: Track and collect missing documents or client information to complete case files. Team Collaboration: Coordinate with Intake Specialists and other team members to ensure smooth case transitions. Data Entry: Maintain accurate and timely records using legal software systems. Additional responsibilities include communicating extensively via phone and email with legal teams. Duties may evolve based on firm needs. By applying, you agree to allow Viva Global to connect your CV with potential job opportunities and receive updates about possible job offers via email and WhatsApp. #J-18808-Ljbffr


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