Customer Success Virtual Assistant

hace 6 días


WorkFromHome, Colombia Solvo Global A tiempo completo

This range is provided by Solvo Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Mode: Remote Schedule: Monday to Friday, 8~00 AM - 5~00 PM PST Position Description Justice HQ is looking for a Customer Success Virtual Assistant to strengthen relationships with our strategic partners, providers, and legal community. This role ensures timely and quality support for partners and providers, managing their needs and ensuring an exceptional experience. Responsibilities Serve as the primary contact point for providers and legal partners. Manage inquiries and provide quick, effective responses. Maintain strong relationships within the legal community. Monitor partner satisfaction and follow up. Manage tasks and projects using Asana, communicate via Slack, and handle data in HubSpot. (Optional) Support sales processes and alliance expansion. Requirements Experience in Customer Success, account coordination, or B2B support. Advanced English skills (written and spoken). Proficiency with tools~ Asana, Slack, HubSpot. Knowledge of the legal sector (preferred). High attention to detail and ability to manage multiple priorities. Desired~ Experience with Hivebrite and B2B sales. Remote work depending on location. Growth opportunities in an innovative legal sector company. Dynamic and collaborative environment. Seniority level Not Applicable Employment type Full-time Job function Other Business Consulting and Services We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Referrals increase your chances of interviewing at Solvo Global by 2x Get notified about new Customer Assistant jobs in Colombia . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



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