Remote Technical Support Specialist SaaS

A leading construction technology company is seeking a Technical Support Specialist to handle Tier 1 and 2 customer support inquiries. You will work closely with various teams to ensure customer satisfaction and provide world-class service. The ideal candidate has substantial customer service experience and a solid background in troubleshooting technical...

A leading technology solutions firm is seeking a Platform Support Specialist to provide technical support for its omnichannel SaaS platform. This role focuses on the LATAM region and involves troubleshooting issues related to menu adjustments and content management. The ideal candidate will have 2-3 years of experience in technical support, and strong...

Technical Support Specialist - Remote - Latin FullStack Labs IT Support Specialist 2-3 month long - Remote - Latin America FullStack IT Support Specialist 2-3 month long – Remote – Latin AmericaJoin to apply for the IT Support Specialist 2-3 month long – Remote – Latin America role at FullStack.About FullStackFullStack is the most transparent IT...

A technology solutions provider is seeking a Technical Support Specialist to manage customer technical inquiries. Responsibilities include providing troubleshooting support for hardware, software, and networking issues through various communication channels. Ideal candidates will have a strong background in technical support, excellent communication skills,...

A leading data integration company is seeking a Technical Account Executive to drive sales and support client engagement. In this remote position, you will guide prospects through their journey, ensuring a smooth experience with tailored product demos. Ideal candidates have 3-5 years of B2B experience in IT or SaaS sales, with strong communication skills and...

A dynamic SaaS company is looking for a Technical Support & Customer Success Specialist based in South America. This role focuses on providing advanced support to Shopify merchants through effective communication and troubleshooting. Ideal candidates should have relevant experience in customer support, be proactive problem solvers, and possess a basic...

As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience....

A leading SaaS company is seeking a Product Support Specialist for their regulatory reporting products, allowing remote work from LATAM. This role involves providing functional support to clients and enhancing service continuity through a 'Follow the Sun' approach. Ideal candidates will have strong analytical skills and experience in product support or...

Join to apply for the L2 Technical Support Engineer role at Remote Crew Direct message the job poster from Remote Crew We are looking for a technically skilled L2 Technical Support Engineer who thrives on debugging, analyzing complex issues, and collaborating with cross-functional teams. In this role, you’ll investigate customer-reported problems, analyze...

A leading user behavior analytics platform is seeking a Customer Support Specialist to join its Support team. This remote position involves providing technical assistance and maintaining customer satisfaction through various communication channels. Ideal candidates will have at least 2 years of experience in technical support with solid troubleshooting...