Remote Technical Support Specialist SaaS

A leading construction technology company is seeking a Technical Support Specialist to handle Tier 1 and 2 customer support inquiries. You will work closely with various teams to ensure customer satisfaction and provide world-class service. The ideal candidate has substantial customer service experience and a solid background in troubleshooting technical...

A leading technology solutions firm is seeking a Platform Support Specialist to provide technical support for its omnichannel SaaS platform. This role focuses on the LATAM region and involves troubleshooting issues related to menu adjustments and content management. The ideal candidate will have 2-3 years of experience in technical support, and strong...

A leading digital marketing firm is looking for a Sales & Partnership Specialist in Bogotá, Colombia. The ideal candidate will have over 3 years of experience in managing partnerships within the SaaS industry. Responsibilities include engaging with platforms like Mailchimp and Salesforce, identifying growth opportunities, and coordinating cross-functionally...

A leading SaaS support firm in Bogotá is seeking an Infrastructure Support Consultant to deliver exceptional technical support in a fully remote role. The candidate must possess excellent English skills and experience in technical support, with a strong understanding of various data platforms such as Microsoft and AWS. The role involves diagnosing...

A leading information services company is looking for a Technical Customer Support Specialist I in Colombia. You will be responsible for providing expert assistance to clients, resolving support inquiries, and identifying opportunities for process improvement. Candidates should have a Bachelor's degree in Computer Science and 2+ years of database knowledge....

A fast-growing SaaS company is seeking a Customer Support Agent who excels in providing exceptional customer experiences. This entry-level role involves responding to inquiries across various channels, troubleshooting issues, and contributing to performance metrics like First Response Time. The ideal candidate possesses strong English communication skills...

A dynamic SaaS company is looking for a Technical Support & Customer Success Specialist based in South America. This role focuses on providing advanced support to Shopify merchants through effective communication and troubleshooting. Ideal candidates should have relevant experience in customer support, be proactive problem solvers, and possess a basic...

A leading data integration company is seeking a Technical Account Executive to drive sales and support client engagement. In this remote position, you will guide prospects through their journey, ensuring a smooth experience with tailored product demos. Ideal candidates have 3-5 years of B2B experience in IT or SaaS sales, with strong communication skills and...

A profitable startup is looking for a Remote Technical Support Agent to provide fast, effective customer support. You will troubleshoot technical issues, guide users through tools like Postman and Zendesk, and collaborate with various teams to ensure a seamless customer experience. The ideal candidate should have 1–3 years of SaaS support experience,...

Join to apply for the Senior Technical Support Specialist role at Enzo We’re seeking an experienced Tier 2 Technical Support Specialist to provide compliance and activation support for eCommerce merchants. In this role, you’ll troubleshoot issues, guide customers through requirements, coordinate activations with external vendors, and ensure every...