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Operations Manager

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Job Title: Operations Manager

Location: Remote (Ability to work within specified time zones as needed)

Work Schedule: Flexible based on employers needs, typically Monday to Friday.

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Position Overview

We are seeking a strategic and results-driven Operations Manager to oversee business operations, improve efficiency, and ensure smooth execution of company processes. This role requires a strong leader who can analyze data, optimize workflows, and manage cross-functional teams to drive operational excellence.

The ideal candidate has experience in high-level operations management, with the ability to identify bottlenecks, implement automation, and scale processes efficiently. If you excel in problem-solving, leadership, and process optimization, this role offers an opportunity to make a significant impact.

Key Responsibilities

  • Team & Resource Management Oversee operational teams, ensuring staffing, scheduling, and task execution align with business goals.
  • Process Optimization & Automation Implement workflow enhancements using automation tools (Zapier, Make, AI-driven systems) to improve efficiency.
  • Project Oversight & Execution Ensure projects stay on schedule, within budget, and meet key performance goals.
  • Data & Performance Tracking Utilize Excel, Google Sheets, and reporting tools to analyze trends, track KPIs, and provide strategic insights.
  • Problem-Solving & Issue Resolution Act as the escalation point for operational challenges, resolving real-time issues that impact performance.
  • Cross-Functional Leadership Collaborate with sales, finance, and field teams to align operational strategies with company objectives.
  • Technology & Systems Implementation Leverage CRM platforms (Go High Level, HubSpot), project management tools (Notion, Asana), and automation solutions to drive operational efficiency.
  • Strategic Growth Initiatives Identify opportunities for scaling operations, process improvements, and cost-saving measures.

Qualifications

  • 5+ years of experience in operations, project management, or business process optimization.
  • Strong leadership abilities, with experience managing teams, vendors, and cross-departmental collaboration.
  • Expertise in data tracking and performance analysis, with proficiency in Excel, Google Sheets, and KPI reporting.
  • Tech-savvy, with experience using CRM systems, automation tools (Zapier, Make), and process improvement methodologies.
  • Proven ability to scale operations, manage workflow efficiency, and implement system improvements.
  • Exceptional problem-solving skills, with a proactive approach to identifying and resolving challenges.
  • Excellent communication and organizational skills, with the ability to manage multiple priorities in a fast-paced environment.

Nice to Haves

  • Experience in logistics, construction, landscaping, or service-based industries.
  • Familiarity with financial operations, budgeting, and forecasting.
  • Background in process automation and AI-driven operational efficiencies.
  • Experience managing remote teams across multiple time zones.
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