Colombia - Manager, Offshore Operations
hace 6 días
Work with a nationally ranked CPA and advisory firm that is passionate for what's next. Aprio has 22 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio's Business Operations team and you will help clients maximize their opportunities. Aprio is a progressive, fast-growing firm looking for a Manager, Offshore Operations to join their dynamic team.
The Operations Manager (OM) plays a vital role in implementing operational plans, policies, and procedures to ensure efficient and productive workflows within the organization. This position is responsible for maintaining compliance, effectiveness, profitability, and trust, while fostering a high-performance culture. The Operations Manager collaborates closely with Aprio's US leaders and the rest of the Colombia team to achieve shared objectives and drive organizational success.
This is an on-site role based at Carrera 48 A 16 SUR 86 in Medellin, Colombia.
Position Responsibilities:- Set and track short and long-term goals aligned with the organization's objectives – The Aprio Way.
- Act as a liaison between Aprio Colombia and US operations.
- Make strategic and well-informed decisions to optimize operational efficiency.
- Develop, implement, and evaluate operational policies and procedures.
- Identify opportunities for improvement and overcome operational challenges.
- Strengthen management systems and processes to enhance overall performance.
- Conduct quality checks and monitor key performance indicators (KPIs).
- Collaborate with relevant stakeholders to track, manage, and report operational costs.
- Manage staffing requirements and plan for workforce needs.
- Provide recommendations for materials, technology, and tools to improve operations.
- Ensure timely completion of operational tasks and objectives within budget constraints.
- Ensure compliance with all applicable laws and regulations.
- Foster a culture of high performance and integrity within the team.
- Collaborate and build networks with external organizations to drive mutual growth.
- Enhance customer/client service standards, efficiency, and productivity.
- Identify and implement process improvement initiatives as needed.
- Manage and coach a team of direct reports, working closely with them to ensure operational success.
- Provide assistance and support as it relates to general office needs (e.g., liaising with 3rd party vendors, agencies, etc.).
- Bachelor's degree in accounting, business administration, operations management, or a related field.
- 3-5 years of proven work experience in operations management or related leadership roles.
- Experience in Professional Services, BPO/Shared Services, Finance, or Accounting Firms is desirable. Accounting firm experience highly preferred.
- Proficiency in business negotiations and conflict resolution desired.
- Understanding of accounting principles, budgeting, and general finance desired.
Why work for Aprio:
Whether you are just starting out, looking to advance into management, or searching for your next leadership role, Aprio offers an opportunity to grow with a future-focused, innovative firm.
What's in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what's next.
- An awesome culture: Thirty-one fundamental behaviors guide our culture every day ensuring we always deliver an exceptional team-member and client experience. We call it the Aprio Way. This shared mindset creates lasting relationships between team members and with clients.
- A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
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