Bilingual SaaS Support Specialist — Onboarding

About Bonsai Bonsai is an all-in-one platform helping agencies, consultancies, and professional service firms run and scale their operations. From lean 5-person studios to 100-person teams, thousands of businesses around the world rely on Bonsai to streamline their workflows and manage everything from proposals and contracts to tasks, time tracking,...

A leading SaaS company is seeking a Senior Customer Training Manager to lead the training strategy for global transit agency customers. You will design and deliver bilingual training programs that enhance onboarding and platform adoption. Ideal candidates should be fluent in French and English, possess strong instructional design skills, and have experience...

A leading tech company based in Medellín, Colombia is seeking a Junior Support Specialist to provide exceptional client support through various channels. The ideal candidate will have 1-2 years of experience in product support, preferably in a SaaS environment, and exceptional communication skills. Responsibilities include troubleshooting client issues,...

A global tech company based in Colombia is seeking a customer support specialist to provide exceptional assistance on its products. The ideal candidate will be fluent in English and have experience in tech or SaaS environments. This is a fully remote position, offering flexibility in working hours and opportunities for professional development....

A growing tech startup is looking for a Technical Support Specialist to ensure seamless integration and ongoing support for merchants on the Shopify platform. The role involves onboarding tasks, troubleshooting front-end issues using HTML, CSS, and JavaScript, and providing chat and email support. The ideal candidate will have over 3 years of...

A leading technology solutions firm is seeking a Platform Support Specialist to provide technical support for its omnichannel SaaS platform. This role focuses on the LATAM region and involves troubleshooting issues related to menu adjustments and content management. The ideal candidate will have 2-3 years of experience in technical support, and strong...

A customer service solutions firm is looking for a Bilingual Customer Service Specialist to provide support in Spanish and English through voice and chat. You'll assist customers via inbound calls and email, troubleshoot issues, and personalize interactions to foster relationships. This position offers competitive pay, remote work, and various perks like...

Our company, inSitu Sales, works in the SaaS sector for wholesale distributors and manufacturers. We're looking for a Technical/Customer Support Specialist able to onboard new customers, and help manage any support tickets and/or chats that may come in. This position will be handling support for both our English & Spanish speaking clients. It's very...

A leading HR solutions provider is seeking a Service Onboarding Associate to deliver onboarding presentations and support new hire processes remotely. This role requires strong English proficiency and preference for candidates fluent in French. Responsibilities include managing onboarding reports, educating new partners, and ensuring a smooth onboarding...

Bilingual Help Desk & Client Support Specialist NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role...