Quality Analyst, BPO Call Center — Drive Excellence
hace 1 día
A digital services provider is seeking a Quality Analyst in Barranquilla to audit calls and coach teammates for performance improvements. The ideal candidate should have at least one year of experience in a similar role, along with strong problem-solving and communication skills. You will work closely with team leaders to enhance metrics and ensure quality assurance across campaigns. A competitive salary and a commitment to employee well-being with solid benefits package will be provided.#J-18808-Ljbffr
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Operational Excellence Analyst: Drive Process Innovation
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Sutherland A tiempo completoA global technology firm is seeking a Process & Business Analyst focusing on operational excellence initiatives. The candidate will analyze processes, collaborate with teams, and drive improvements. Required are a Bachelor’s degree and 2 years' experience in process or business analysis, along with strong English communication skills and proficiency in...
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Quality Analyst
hace 1 día
Perímetro Urbano Barranquilla, Colombia TaskUs A tiempo completoQuality Analyst (Barranquilla/BPO-CallCenter) TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. At TaskUs, we prioritize employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Roles And Responsibilities Audit...
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Remote Call Center Performance Coach
hace 7 días
Perímetro Urbano Barranquilla, Colombia HGS A tiempo completoA leading outsourcing company in Barranquilla seeks an experienced Performance Coach to enhance call center agent productivity. This full-time role involves assessing performance metrics, conducting coaching sessions, and collaborating with management to drive excellence. Ideal candidates have a strong background in call center operations and robust...
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Agente Call Center Barranquilla Con o Sin Experiencia
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia GLOBAL CONTACT CALL CENTER A tiempo completo¿Te apasiona comunicarte con las personas y buscas estabilidad laboral con excelentes ingresos?¡En Global Contact tenemos una oportunidad ideal para ti!Somos una empresa líder en ventas de productos masivos de salud y belleza para el mercado latino de Estados Unidos, y estamos en búsqueda de asesores(as) comerciales telefónicos con actitud, energía y...
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Process & Business Analyst – Operational Excellence
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia Sutherland A tiempo completoProcess & Business Analyst – Operational Excellence The role of Process & Business Analyst focuses on supporting operational excellence initiatives for a global technology client. You will identify process improvement opportunities, map workflows, and drive reengineering efforts across service delivery teams. About Sutherland Sutherland is a leading...
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Perímetro Urbano Barranquilla, Colombia GroupCOS A tiempo completoUna empresa de BPO busca Asesor(a) Servicio al Cliente para su call center en Barranquilla. El candidato ideal debe ser bachiller, técnico o tecnólogo, tener buena comunicación y una actitud proactiva. Se ofrece un contrato obra o labor con un salario de $1.423.500 más comisiones. La modalidad de trabajo es presencial, con oportunidades de crecimiento...
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Team Lead
hace 3 días
Perímetro Urbano Barranquilla, Colombia TaskUs A tiempo completoA leading digital services provider is seeking a Team Leader in Barranquilla, Colombia. In this role, you will mentor and guide your team, implement strategies for performance improvement, and conduct team assessments. Candidates should have at least one year of experience in people management within a BPO or call center setting. If you're passionate about...
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Coordinador Comercial
hace 6 días
Barranquilla, Colombia Covisian A tiempo completoImportante empresa líder en procesos bpo se encuentra en búsqueda de TEAM LEADER - SUPERVISOR o COORDINADOR en campañas COMERCIALES de telecomunicaciones en CALL CENTER. 1 año de experiência en el cargo, nível de estudios técnico. Salario:1.800.000 + 1.100.000 + comisiones + prestaciones de ley Horarios: Lunes a Sábados 7:00am a 7:00pm Labor: 100%...
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Quality Analyst
hace 2 semanas
Perímetro Urbano Medellín, Colombia TaskUs A tiempo completo US$40.000 - US$60.000 al añoAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Gerente de Call Center y SAC
hace 1 día
Perímetro Urbano Barranquilla, Colombia Kredit Plus A tiempo completoGerente de Call Center y SAC Nos encontramos en busca de Gerente de Call Center y SAC encargado de liderar de manera estratégica y balanceada dos áreas clave para nuestro negocio. Call Center, orientado a la colocación de productos financieros y el cumplimiento de metas comerciales. SAC (Servicio de Atención al Cliente), dedicado a garantizar...