Team Lead

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. UnifyCX is growing and we are looking for a Call Center Team Lead to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! What Will You Do? The Call Center Team Lead is responsible for...

A growing technology company in Barranquilla, Colombia seeks a Call Center Team Lead to ensure exceptional service delivery. The role involves managing a team, overseeing performance, and fostering a customer-centric culture. Candidates should have 5+ years in call centers and strong leadership abilities. This position offers opportunities to enhance team...

Job Summary: The Team Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The Team Lead will provide support, direction, monitoring, and coaching to the assigned agents in...

OP360 is looking for youAre you passionate about guiding others, ensuring excellent customer experiences, and creating a supportive work environment? We are looking for a results-driven Team Leader to oversee and support our Customer Care Representatives. You will be responsible for monitoring team performance, coaching and developing agents, and driving...

A global travel solutions company seeks a Customer Experience Supervisor in Barranquilla, Colombia. You will lead a team in shaping a new customer experience division, ensuring service excellence in a fast-paced environment. Ideal candidates will have leadership experience in hospitality or tourism, be fluent in English, and possess strong communication and...

Job Summary: The SOC Lead is responsible for managing and supporting the Security Operations Center (SOC) team, ensuring the effective monitoring and protection of the client’s infrastructure environments according to best practices. This role entails leading SOC Analysts, implementing ITIL best practices, and aligning SOC operations with company goals to...

Job Summary: **Job Objective**: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development, and the expectations and goals achievement. The SDLEAD should handle critical customer...

Atrevido Nuestra compañía fue fundada en mayo de 2019 por un equipo de personas increíbles y con una experiencia única, el grupo de fundadores está conformado por los creadores de PayU Latam y otras empresas expertas en tecnología financiera. Estamos creando soluciones de pago y de banca para MiPymes, independientes y emprendedores en Colombia....

**Role Title**: Team Lead - IT **Reporting to**: IT Assistant Manager - Operations **Area**: IT **Location**: Barranquilla, Colombia **Role Purpose**: Manage team members & align tasks as per priority, Empowering team members with skills to improve their technical knowledge, support to fix issues in 24 X 7 Mixed WFH and WFO environments. Monitoring...

A leading global cybersecurity firm is seeking a Team Leader for Renewals Sales Managers to lead a team focused on securing renewals for Mid-Size Segment Accounts. Candidates should have a solid sales management experience and excellent communication skills. This full-time role emphasizes customer satisfaction and requires some travel (25-30%). Knowledge of...