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Specialist, Operations Support
hace 2 semanas
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.
Title and Summary
Specialist, Operations Support Overview:
The GBSC (Global Business Solutions Center) is a multi-functional shared services organization within Mastercard. The GBSC team is predominantly co-located in a collaborative working environment in the heart of the Mastercard Technology Operations headquartered in St. Louis, MO. Select regional hubs exist to provide additional scale and agility.
The Specialist, Operations Support, works within the broader GBSC Legal Services team and has shared accountability for delivering positive customer experiences and efficient business results. Reporting to the Director, GBSC CORE & IP, located in St. Louis, Missouri, this position will be responsible for handling a variety of progressively complex legal support functions.
Role:
- This is a non-lawyer role
- Daily monitor new contract requests, open contract workspaces and assign to appropriate attorney for review
- Create tools and processes to track team deliverables and update internal documentation, such as annual procedure updates, project statuses, work assignment matrix and metrics reporting
- Interact with business clients, legal teams and other parties to gather information and provide updates on open matters
- Perform other legal, compliance and administrative tasks as required
All About You
- Advanced experience with project management, Excel, MC Teams and other productivity tools
- Familiarity with contracts and other legal services a plus
- Proven ability to manage workloads involving tasks of varying priority and complexity
- Strong communication and interpersonal skills, with emphasis on collaborating with key legal and business stakeholders to confirm requirements and project statuses
- Ability to recognize when to escalate and when to exercise independent judgment and discretion in performing tasks
As Mastercard is a global company, we sometimes have team members from outside of the location listed on this posting that are reviewing submitted applications. Please attach a copy of your resume in English to expedite the screening process.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach;
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
