Bilingual Customer Service Representative

hace 2 meses


Barranquilla, Colombia Solvo Global SAS A tiempo completo

En Solvo Global buscamos los mejores talentos bilingües

Posición: Customer service representative

Funciones:

  • Proporcionar una excelente atención al cliente a través del teléfono, correo electrónico y chats en vivo.
  • Tomar posesión de los problemas desafiantes del cliente y escalar cuando sea necesario.
  • Dirigir a los clientes al departamento o socio correcto para obtener asistencia según sea necesario.
  • Mejorar el rendimiento del sistema mediante la identificación de errores y la recomendación de cambios.
  • Proporcionar información sobre productos y servicios.
  • Resolver los problemas del cliente de manera oportuna y profesional.
  • Mantener un alto nivel de satisfacción del cliente.
  • Desarrollar estrategias para retener a los clientes.

Horario: 9:00am - 7:00pm | Lunes - Viernes | Sábados y domingos libres

Requerimientos: Experiencia previa en servicio al cliente, Inglés B2+

Ciudades: Barranquilla

Beneficios:

  • Contrato a término indefinido.
  • Excelente ambiente laboral.
  • Auxilio de transporte.
  • Además, aprovecha los múltiples beneficios que brindamos como la Universidad Solvo (Cursos de Inglés y Excel TOTALMENTE GRATUITOS para ti y un familiar), caja de compensación, descuentos, y más

Tipo de puesto: Tiempo completo

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