Bilingual Customer Service Representative

hace 3 meses


Barranquilla, Colombia Solvo Global Careers A tiempo completo

**Customer Service Representative — Vacational Resorts**

**Remuneración**: $3.200.000 (2.080.000 Base prestacional + 1.120.000 Auxilio fijo no prestacional de vivienda que se consigna a tu cuenta de ahorros) + **Bonos**

**Horario**:

- **Horario: Se debe tener la siguiente disponibilidad completa**:
**lunes a sábado: ( **Morning Shift**: 8 am a 6 pm / **Night shift**: 12 del mediodía a 10 pm ) — elegido por la operación
- 2 días libres a la semana: Domingo + un día elegido por la operación no consecutivo
- **45 horas Semanales**:

- **Start date: 19 de Agosto del 2024.**:

- **Ubicación: Barranquilla — "Celer - Cra 53 # 76-115" frente al CC Villa Country**

**Descripción del trabajo**

Trabajarás para una empresa líder en la industria de Resorts y Planes vacacionales en Estados Unidos, estarás encargado de recibir llamadas entrantes y realizar llamadas salientes a prospectos con el propósito de brindar servicio al cliente en paquetes vacacionales promocionales. Para realizar este trabajo con éxito, el individuo debe ser capaz de desempeñar cada una de las funciones y responsabilidades esenciales de manera satisfactoria. Demostrando fuertes habilidades de servicio al cliente. Además, la persona debe poseer y adherirse a los siguientes valores fundamentales de la empresa:

- **Integridad**:

- **Pasión**:

- **Ética laboral**

**Responsabilidades**
- Estar disponible en el marcador durante el turno programado.
- Mantenerse servicial, cortés y profesional siguiendo el guion escrito.
- Tener una comprensión sólida de los requisitos para la participación y aplicarlos al prospecto.
- Tener un conocimiento sólido del destino, el resort y los paquetes promocionales disponibles.
- Comunicar al prospecto las posibles consecuencias financieras por no realizar el recorrido o no cumplir verdaderamente con los requisitos expresados.
- Completar las reservas de vacaciones en el sistema con rapidez y precisión.
- Realizar el seguimiento para verificar las reservas y solucionar cualquier problema de verificación de inmediato.
- Cumplir con los objetivos mínimos de producción y margen.
- Tener la capacidad de tener éxito en un entorno de ritmo rápido con prioridades cambiantes.
- Realizar todas las tareas asignadas.

**Requisitos Indispensables**:

- **Experiência previa de al menos 1 año en Customer Service.**:

- **Ingles B2 / C1 completamente conversacional**:

- Habilidades matemáticas (sumas, restas, divisiones, etc)
- Habilidades de razonamiento y resolución de problemas.
- Habilidades de comunicación asertiva.

**Beneficios**
- Contrato a término indefinido. - Excelente ambiente laboral. - Cursos gratis en Solvo University. - Cursos de Excel, Inglés, finanzas personales y más, para ti y tu familia. - Planes de bienestar. - Remuneración altamente competitiva. - Muchas oportunidades de crecimiento. - Oportunidades de practicar el idioma. - No te pierdas esta gran oportunidad.

Si buscas una oportunidad de crecimiento profesional en una empresa dinámica y estás listo para ofrecer un magnífico servicio al cliente, queremos saber de ti Únete a nuestro equipo y forma parte de nuestro éxito.

Application Question(s):

- Del 1 al 10 ¿Que nível de ingles tienes?
- ¿Donde vives?
- ¿Tienes disponibilidad de tiempo completo?



  • Barranquilla, Atlántico, Colombia TTEC A tiempo completo

    Unlock Your Potential as a Bilingual Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues with empathy and compassion? We're seeking a talented Bilingual Customer Service Representative to join our team at TTEC in Barranquilla, Colombia.As a Bilingual Customer Service...


  • Barranquilla, Atlántico, Colombia TTEC A tiempo completo

    Customer Service Representative OpportunityAt TTEC, we're committed to delivering exceptional customer experiences. As a Bilingual Customer Service Representative, you'll play a vital role in helping us achieve this goal.About the RoleYou'll be responsible for resolving customer issues in a timely and professional manner, providing accurate and helpful...


  • Barranquilla, Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative - English - Spanish **Bilingual Customer Service Representative - English - Spanish** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a **Bilingual Customer Service Representative -Spanish-English **working in **Barranquilla, Colombia, **you’ll be a...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    **Join Our Team as a Customer Service Representative at Solvo Global.** Are you passionate about helping others and providing excellent customer service? We are seeking a dedicated **Customer Service Representative** to join our dynamic call center team. **, On-site/Medellin** **As a Customer Service Representative, you will**: - Resolve issues and...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    **Position**: Customer Service Representative 9hs/day - 2 OFFs: Rotative days off and shift will rotate between 7:00 am to 9:00 pm - These changes will be published by client before the start of the month. 1. Handle back office tickets and provide online enquiry and chat services to customers. 3. Support other business units with customer liaison,...


  • Barranquilla, Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative via Chat - English - Spanish **Bilingual Customer Service Representative via Chat - English - Spanish** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a As a **Bilingual Customer Service Representative via Chat - English - Spanish** working in...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    Customer Service Representative - Cryptocurrency/Financial Services We are looking for a dedicated and experienced Customer Service Representative with a background in cryptocurrency or financial services. In this role, you will provide exceptional support to our clients by handling inquiries, resolving issues, and offering guidance on our products and...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    Customer Service Representative - Cryptocurrency/Financial Services We are looking for a dedicated and experienced Customer Service Representative with a background in cryptocurrency or financial services. In this role, you will provide exceptional support to our clients by handling inquiries, resolving issues, and offering guidance on our products and...


  • Barranquilla, Atlántico, Colombia Sitel A tiempo completo

    About SitelSitel is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless...


  • Barranquilla, Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative – English – Spanish Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working in Barranquilla, Colombia , you’ll be a part of bringing humanity to business. #experienceTTEC ...


  • Barranquilla, Atlántico, Colombia Sitel A tiempo completo

    About UsSitel is a global leader in the customer experience industry, with a team of 170,000 associates across the globe. We deliver innovative CX solutions, technology, and expertise to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Job SummaryWe are seeking a bilingual (Spanish and...


  • Barranquilla, Atlántico, Colombia Auxis A tiempo completo

    Job Title: Customer Service AdministratorAbout the Role:Auxis is seeking a skilled Customer Service Administrator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Payment Processing: Process monthly payments, reinstatements, and renewals for...


  • Barranquilla, Colombia OfficePartners360 A tiempo completo

    Barranquilla, Colombia | Posted on 10/14/2024 We are searching for confident customer service representatives to work in a high-performance work team environment. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. You will deliver...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    !En Solvo Global buscamos los mejores talentos bilingües! Posición: Customer service representative Funciones: Proporcionar una excelente atención al cliente a los clientes a través del teléfono, por correo electrónico y chats en vivo - Tomar posesión de los problemas del cliente desafiantes, y escalar cuando sea necesario - Dirigir a los clientes...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    Customer Service Representative Barranquilla 100% On site position Schedule: 9hs/day - 2 OFFs: Rotative days off and and shift will rotate between 7am to 9pm - These changes will be published by client before the start of the month. TASKS: Customer Service Representative: Global customer support operations provided 24 hours and 7 days a week to handle...


  • Barranquilla, Colombia Covisian A tiempo completo

    **NOW HIRING BILINGUAL CUSTOMER SERVICE AGENTS !!This is not a Work From Home position.** **That is why we offer**: - **Undetermined contract from very first day (including paid training at full rate)**: - Monday to Sunday schedules (8 Labor hrs per day + 2 days off) - All law benefits (paid vacations, health services, etc) - Stability, and growth options...


  • Barranquilla, Colombia Solvo Global SAS A tiempo completo

    ¡En Solvo Global buscamos los mejores talentos bilingües! Posición: Customer service representative Funciones: Proporcionar una excelente atención al cliente a través del teléfono, correo electrónico y chats en vivo. Tomar posesión de los problemas desafiantes del cliente y escalar cuando sea necesario. Dirigir a los clientes al...


  • Perímetro Urbano Barranquilla, Colombia Auxis A tiempo completo

    Job Summary:As a Customer Service Representative at Auxis, you will be part of a team dedicated to delivering exceptional customer experiences. Your primary responsibility will be to manage customer inquiries, resolve issues, and provide timely responses to ensure customer satisfaction.Key Responsibilities:Process monthly payments, reinstatements, and...


  • Barranquilla, Colombia Solvo Global A tiempo completo

    The Bilingual Logistic Agent is a specialized position. We handle towing and roadside service requests from our Service Partners. You play a critical role as a customer service agent for our Service Providers. Our agents balance the needs of our business, our Service Providers, Partners, and our customers. The ability to work quickly and overlap skills is...


  • Barranquilla, Colombia OfficePartners360 A tiempo completo

    Barranquilla, Colombia | Posted on 11/06/2024 Shift Schedule: 11 am to 8 pm EST, Monday to Friday. Country: Colombia Job Description We are looking for a skilled Customer Service Representative to join our growing staff. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective...