Bilingual Customer Service Representative
hace 4 semanas
En Solvo Global buscamos los mejores talentos bilingües
Posición: Customer service representative
Funciones: Proporcionar una excelente atención al cliente a los clientes a través del teléfono, por correo electrónico y chats en vivo - Tomar posesión de los problemas del cliente desafiantes, y escalar cuando sea necesario - Dirigir a los clientes al departamento o socio correcto para obtener asistencia según sea necesario - Mejorar el rendimiento del sistema mediante la identificación de errores y la recomendación de cambios - Proporcionar información sobre productos y servicios - Resolver los problemas del cliente de manera oportuna y profesional - Mantener un alto nível de satisfacción del cliente - Desarrollar estrategias para retener a los clientes
Horario: 9:00am - 7:00pm | Monday - Friday | Saturdays and Sundays off
Requerimientos: Experiência previa en servicio al cliente, Inglés B2+
Ciudades: Barranquilla
["CENTRO EMPRESARIAL LAS AMÉRICAS III - Calle 77 #59-35 - Piso 13"]
Beneficios:
- Contrato a término indefinido
- Excelente ambiente laboral
- Auxilio de transporte
- Además, aprovecha los multiples beneficios que brindamos como la Universidad Solvo (Cursos de Inglés y Excel TOTALMENTE GRATUITOS para ti y un familiar), caja de compensación, descuentos, y más
- Si quieres más información comunícate a este numero 302 6316971
Tipo de puesto: Tiempo completo
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