Client Account Manager
hace 19 horas
Client Account Manager Engagement: Independent Contractor, Direct Hire (Fully remote) Schedule: U.S. Business Hours (synchronous) Salary: $1200 (Negotiable based on experience) ABOUT THE ROLE A fast-growing U.S.-based tech-enabled tax accounting firm is seeking a Client Account Manager to support internal account management and client delivery operations. You’ll help the client service and tax teams move faster—assembling tax packets, managing onboarding, and triaging client requests via email/Slack. This is a full-time remote role (40+ hours) with competitive pay and strong growth opportunities in a VC-backed, rapidly scaling company. ABOUT YOU Detail-oriented and client-focused, you thrive in high-growth, ambiguous environments. You balance empathy with precision, communicate clearly, manage multiple tasks, and build checklists and systems that increase team efficiency. You’re willing to dig into client work while improving processes at scale. RESPONSIBILITIES Client Delivery Operations Assemble and upload finalized tax packets, cover letters, and compliance documents Track submissions, maintain organized deliverables, and follow QA steps Support entity workflows (state registrations/dissolutions) Client Service Operations Request client documents and triage questions to the right team Coordinate onboarding steps, meetings, and follow-ups Process Improvement Create templates, checklists, and documentation Identify workflow bottlenecks and suggest improvements Support ticketing/customer support tools and work with engineering to enhance client systems 3–5 years in CX, operations, account management, or white-glove customer support (U.S. clients/startups preferred) 1+ year in accounting, finance, banking, or tax prep (or supporting these industries) Strong English proficiency (C2+), excellent writing Self-starter, process-oriented, detail-focused, and highly organized Comfortable with ambiguity, independent, proactive Proficient in Google Sheets/Excel, Slack, task boards, AI tools; experience with ticketing systems (Pylon preferred) Bachelor’s degree (preferably with honors) Preferred U.S. startup experience Accounting, CPA, bookkeeping, or tax prep background Track record of exceeding CSAT, SLA, or QA targets Work From Home Training & Development #J-18808-Ljbffr
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Remote Account Manager
hace 1 semana
WorkFromHome, Colombia DotYeti Design LLC A tiempo completoA creative agency is seeking a proactive Account Manager to build strong relationships and ensure client satisfaction. Responsibilities include managing the client experience from onboarding to after-sales support, addressing concerns, and coordinating production teams. The ideal candidate should have experience in account management, excellent communication...
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Account Manager
hace 1 semana
WorkFromHome, Colombia DotYeti Design LLC A tiempo completoAccount Manager - DotYeti Important Note: This position requires day-shift hours (9:00 AM to 5:00 PM Bogota Time). We're looking for a proactive and client-focused Account Manager to help us build strong, lasting relationships with our clients and ensure smooth collaboration with our creative team. You'll play a key role in managing the end-to-end client...
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Remote Client Account Manager | Growth
hace 19 horas
WorkFromHome, Colombia Anavah Talent A tiempo completoA tech-enabled accounting firm is seeking a Client Account Manager to enhance client delivery operations and internal account management. The role is fully remote and demands a detail-oriented, proactive worker with 3-5 years of experience in customer support or account management. Candidates must possess excellent English proficiency and practical skills in...
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Senior CPG Account Manager, Client Experience
hace 19 horas
WorkFromHome, Colombia Power Digital A tiempo completoSenior CPG Account Manager, Client Experience Remote - United States A day in the life As a Senior Account Manager, you’ll be responsible for working with clients in the CPG/Retail space. You will have a broad and varied background with hands-on experience across many digital marketing channels and tools. This role will define and develop performance...
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Account Manager, Client Experience
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WorkFromHome, Colombia Power Digital A tiempo completoWho We Are: We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision...
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Senior Fashion Account Manager, Client Experience
hace 19 horas
WorkFromHome, Colombia Power Digital A tiempo completoSenior Fashion Account Manager, Client Experience Remote - United States Overview We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We...
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Remote Account Manager — Client Success
hace 2 semanas
WorkFromHome, Colombia Job Duck A tiempo completoA dynamic staffing agency in Colombia is looking for an experienced Account Manager to manage client relationships and ensure satisfaction. Responsibilities include maintaining client rapport and identifying service opportunities. Candidates should have customer service experience and excellent communication skills. Monthly compensation starts from $1030 USD...
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Account Manager
hace 1 semana
WorkFromHome, Colombia Upcision A tiempo completoAccount Manager - Client Delivery (B2B Services, Remote) We are a performance-based B2B lead generation and demand generation business delivering qualified leads and booked meetings to SMB through Fortune 500. 30+ active client accounts. CPL and CPA pricing. Real money on the line. The machine works. The relationships are under-owned. We need 1 senior...
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Technical Account Manager
hace 2 días
WorkFromHome, Colombia Sutherland Global Services SGS A tiempo completoSutherland is seeking an attentive and goal-oriented person to join the Technical Account Manager team for technical support group at NICE Actimize. The Support Technical Account Manager (TAM) serves as a trusted advisor to NICE Actimize clients, managing both proactive and reactive support to align client priorities with company goals. This role builds...
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Account Manager
hace 2 semanas
WorkFromHome, Colombia DotYeti Design A tiempo completoAccount Manager - DotYeti Important Note: This position requires mid‑shift hours (3:00 PM to 11:00 PM West Africa Time). What you'll do: Client Relationship Management: Serve as the main point of contact for your assigned clients, understanding their needs, goals, and preferences while keeping them informed throughout the creative process. Production...
