Customer Service Representative
hace 6 días
Role Xcite is a dynamic startup in the Social Gaming Industry . We are all about building amazing entertainment products with the customer experience as the main priority. Our mission is to revolutionize online entertainment. Join our brand-new team and become the face of our company You’ll play a key role in delivering exceptional customer experiences while ensuring their voices are heard. Your insights will help us continuously improve our services, making a real impact on both our customers and the company. What you will be doing Engaging with customers via Live Chat and Email, providing prompt and friendly support. Verifying (KYC) documentation and following up with any additional requests. Seeking solutions for complex queries by escalating to the respective department. Identifying customer pain points and sharing valuable feedback with management to enhance our services. Investigating technical issues and ensuring they are addressed promptly. Collaborating with the rest of the CS Team to ensure a high level of Customer Satisfaction. What we are looking for Fluent in written and spoken English. Meticulous with great attention to detail. Comfortable working in a fast‑paced environment and handling challenging situations with a positive attitude. Ability to prioritize tasks and manage multiple conversations simultaneously. Passion for delivering outstanding customer service and resolving issues efficiently, and ability to coach and train agents in the future. Comfortable working different shifts. Experience in the iGaming / social gaming Industry. Familiarity with Zendesk and Confluence. Working in a fast‑growing company with great opportunities for its employees. Advantage of developing new processes that have impact on the product. Dynamic, supportive and easy to get along team. International culture and multinational environment. Seniority Level Associate Employment type Contract Job function Customer Service Industries Entertainment Providers #J-18808-Ljbffr
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Customer Service Representative
hace 1 semana
WorkFromHome, Colombia OperationsArmy A tiempo completoCustomer Service Representative (Colombia) (Remote) Job Openings Customer Service Representative (Colombia) (Remote) About the job Customer Service Representative (Colombia) (Remote) Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule) Are you passionate about helping users succeed with innovative software? Join us on...
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Customer Service Representative
hace 2 días
WorkFromHome, Colombia Somewhere A tiempo completoThe ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars! Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and...
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Customer Service Representative
hace 4 días
WorkFromHome, Colombia Pharmbills A tiempo completoPharmbills, Bogota, D.C., Capital District, Colombia (remote possible after 3‑month trial) Customer Service Representative As a Customer Service Representative, you’ll be the first point of contact for applicants, connecting, informing, and engaging candidates. What You’ll Be Doing: Calling applicants to confirm receipt of their resumes. Explaining job...
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Customer Service Representative
hace 2 días
WorkFromHome, Colombia UPS A tiempo completoCustomer Service Representative - Bilingual (Early Morning) Customer Service Representative - Bilingual (Early Morning) at UPS. Job Summary This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth. This position helps UPS identify and overcome barriers to...
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(Remote) Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia Spring Financial A tiempo completo(Remote) Customer Service Representative Join to apply for the (Remote) Customer Service Representative role at Spring Financial About Us Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we’re here...
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Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia kuubiik A tiempo completokuubiik is a global consulting company headquartered in Singapore, with operations spanning over 150 countries. Specializing in outsourcing and project-based solutions for a variety of business functions, kuubiik partners with prominent brands such as Google, TikTok, HP, and TELUS. The company offers flexible staffing models, including hourly outsourcing and...
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Customer Service Representative – Classic
hace 2 días
WorkFromHome, Colombia Somewhere A tiempo completoCustomer Service Representative – Classic & Muscle Car Parts Join to apply for the Customer Service Representative – Classic & Muscle Car Parts role at Somewhere . This is a remote role for someone passionate about classic American cars and automotive parts. You will assist customers, including collectors and restoration professionals, in finding the...
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Customer Service Representative
hace 1 semana
WorkFromHome, Colombia IFF A tiempo completoIFF — Bogota, D.C., Capital District, Colombia Customer Service Representative Are you passionate about innovation that transforms everyday products into extraordinary experiences? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Taste: Crafting...
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(Remote) Customer Service Representative
hace 4 días
WorkFromHome, Colombia Spring Financial A tiempo completoOverview (Remote) Customer Service Representative — Remote position open to candidates in Bogota or Medellin. Spring Financial is a fintech company providing smart credit-building, mortgage, and lending solutions. Our team supports customers online, via text, or over the phone. Please note: English proficiency is required as the role is conducted in...
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Customer Service Representative
hace 1 semana
WorkFromHome, Colombia Pharmbills A tiempo completoPharmbills Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Customer Service Representative role at Pharmbills Location: Bogota, Colombia (remote is possible after 3 months trial and successful completion of the tests) Ever applied for a job and felt unsure about the next steps? At Pharmbills, we believe...
