Strategic WFM Scheduler for Contact Center

Workforce Planning Scheduler bet365 Bogota, D.C., Capital District, Colombia As our Workforce Planning area expands, we are looking for highly motivated individuals with scheduling experience to join our team. Excellent communication and confident decision making is key to helping the WFP team meet the needs of an ever changing contact centre. Scheduling for...

Scheduler (Healthcare Experience) Job Opening: Scheduler Company: BrightStar Care of Tampa/Sun City Location: Colombia (On-site only, non-negotiable ) Work Modality: On-site Schedule: Monday to Friday | 7:30 AM – 4:30 PM EST English Level: Advanced (9.0 – 10.0) ✨ About the Role We are seeking a Scheduler with strong experience in Home Health ,...

We are seeking a highly skilled Director to lead the planning, scheduling, and optimization of workforce operations in our call center. The ideal candidate will ensure optimal alignment of resources with demand patterns and design and test different outbound dialing strategies to maximize efficiency and revenue per lead and headcount. This role requires...

We are seeking a highly skilled Director to lead the planning, scheduling, and optimization of workforce operations in our call center. The ideal candidate will ensure optimal alignment of resources with demand patterns and design and test different outbound dialing strategies to maximize efficiency and revenue per lead and headcount. This role requires...

**Job Description - L1/L2 Tivoli (IBM Workload Scheduler) Support** **Location**: Remote (LATAM preferred) **Schedule**: EST hours **About the Role** **Responsibilities** - Provide **L1/L2 support** for **IBM Workload Scheduler (IWS/TWS/Tivoli Workload Scheduler)** environments. - Monitor, troubleshoot, and resolve incidents related to Tivoli workload...

Job Summary: This role is essential in ensuring that our clients receive the highest quality care by coordinating caregiver schedules efficiently and effectively. The Scheduler serves as a key point of contact between clients and caregivers, requiring strong interpersonal skills and the ability to manage sensitive situations with professionalism and...

Work remotely in LATAM or PH—run live contact center opsRole: Five9 Contact Center Admin (Excel-heavy)Location/Type: Remote (LATAM preferred, PH considered) • Fixed hoursPay: $2,000–$2,500/monthSchedule: Full-time, weekday coverage (US hours)Run real production campaigns, not dashboards. You'll set up and operate contact center flows, automate reports,...

Entidad financiera requiere coordinador de contact center. Perfil: Profesional en ingeniería, administración o carreras afines. Debe ser una persona innovadora, estratégica y motivada. Como líder de equipo debe entender de KPIs de Contact Center, estar en capacidad de administrar personas a cargo y proveedores, tomar decisiones de manera rápida y...

Sobre el puesto Como Coordinador/a de Formación, serás responsable de liderar el área de formación en operaciones, asegurando que los equipos cuenten con los conocimientos, recursos y herramientas necesarias para alcanzar los objetivos del negocio. Tu rol será clave para garantizar la calidad de las capacitaciones, la mejora continua de los procesos y...

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and...