Operations Assistant

IMPORTANT - Watch this quick Loom video on how to get hired: C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH JOB ID: BOBGOL1 Industry: Remote-first technology-enabled manufacturing & e-commerce / Luxury & High-End brands Job Status: Full Time Work Schedule: Between 7:00 am and 6:00 pm PST (exact shift to be assigned) Salary: $8 – $10 per hour Target Start Date: ASAP About the Client The client is a globally distributed, remote-first company with approximately 70 team members worldwide and over 15 years of remote operations. As the business continues to scale, internal operations, documentation, and cross-functional coordination are critical to maintaining momentum. The Head of Operations is seeking a trusted partner to support day-to-day operational execution and coordination across teams. About the Role This is a full-time, long‑term role supporting the Head of Operations and CEO as a project coordination and operations support partner. The Operations Assistant will act as the connective tissue between planning and execution, ensuring action items are tracked, deadlines are met, documentation is maintained, and initiatives move forward. This is not a traditional virtual assistant role and requires a proactive self‑starter who can work independently and bring structure to complex, cross‑team work. Executive Support & Follow‑Up: Track action items from executive meetings and follow up with leadership to ensure deliverables stay on schedule. Proactively identify and flag blockers. Project Coordination: Support cross‑team projects, track milestones, and remove technical or administrative blockers across departments. Knowledge Management: Maintain and update the company intranet in Notion. Ensure SOPs, policies, and procedures are current and well‑organized. Metric Tracking: Support company scorecard management and follow up with team members to ensure weekly KPIs and metrics are updated accurately. Administrative Operations: Assist with complex executive scheduling involving multiple stakeholders. Take detailed meeting notes and distribute action items. Presentations & Surveys: Build and format slide decks using established templates and create internal surveys as needed. Previous experience in operations, project coordination, or executive support roles Experience working in e‑commerce, SaaS, or luxury or high‑end brands High level of experience with Notion is strongly preferred Proficiency using AI tools to improve workflows beyond basic chat usage Strong spreadsheet skills with the ability to build formulas and dashboards Familiarity with ClickUp is preferred Advanced working knowledge of Google Workspace Experience using Slack in a professional environment Comfortable working with executive teams and across time zones Strong organizational skills and attention to detail Ability to learn quickly and adapt in a fast‑changing environment Strong sense of ownership with minimal need for supervision Clear, direct, and professional communication with executive‑level stakeholders Comfortable following up, asking for updates, and holding others accountable Critical thinking skills to identify issues and propose practical solutions Ability to manage multiple projects and shifting priorities Proactive approach to improving processes and documentation Sound judgment and autonomy to take action without step‑by‑step direction ✨ Join a growing network of exceptional remote professionals We don’t just place you in a job — we match you with roles that fit your skills, career goals, and lifestyle. With Inside Out, you’ll get support at every step of the hiring process.