Intake Case Coordinator

hace 4 días


WorkFromHome, Colombia Job Duck A tiempo completo

Join to apply for the Intake Case Coordinator role at Job Duck For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years Role Overview Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. Schedule Monday to Friday from 8:30 AM to 5:30 PM EST (USA) Your Responsibilities Communicating with multiple providers and consolidating inquiries for efficiency Maintaining professionalism and empathy in all client and provider interactions Participating in daily, weekly, and monthly team meetings Negotiating with providers on behalf of clients after the training period Coordinating timely follow-ups with stakeholders Accurately documenting all findings and interactions in the CRM system Confirming insurance coverage applicability for clients Contacting providers on behalf of clients to request and review outstanding invoices and verify balances What We’re Looking For At least one year of experience in a client-facing role, such as customer service or sales. Advanced/native-level English skills (both written and spoken) Strong attention to detail and organizational skills Excellent verbal and written communication Emotional maturity and ability to handle sensitive information Empathetic and professional demeanor Ability to work independently and as part of a team Comfortable with CRM systems and VoIP tools Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload) Quiet, distraction-free remote work environment Benefits Monthly compensation starting from 1150 USD to 1220 USD Paid time off and holiday pay. Referral and annual bonuses . Parental leave. Opportunities for professional development and training Dedicated support from our team. A chance to work with clients who share our values. Ready to dive in? Apply now and make sure to follow all the instructions DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process. Referrals increase your chances of interviewing at Job Duck by 2x. #J-18808-Ljbffr



  • WorkFromHome, Colombia Bionic Talent A tiempo completo

    About the client: Our client, a personal injury law firm based in the U.S., is seeking a Legal Intake Coordinator to join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction. About the role: As a Legal Intake Coordinator , you will serve as the first...


  • WorkFromHome, Colombia Bionic Talent A tiempo completo

    About the client: Our client, a personal injury law firm based in the U.S., is seeking a Legal Intake Coordinator to join their team. The firm handles a high volume of legal cases and prioritizes professionalism, responsiveness, and exceptional client support in every interaction. About the role: As a Legal Intake Coordinator , you will serve as the first...

  • Legal Intake Coordinator

    hace 1 semana


    WorkFromHome, Colombia Bionic Talent A tiempo completo

    Legal Intake Coordinator - 1002 - Colombia Join to apply for the Legal Intake Coordinator - 1002 - Colombia role at Bionic Talent This range is provided by Bionic Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. About the client Our client, a personal injury law firm based in the U.S., is seeking...

  • ABA Intake Coordinator

    hace 1 semana


    WorkFromHome, Colombia OperationsArmy A tiempo completo

    ABA Intake Coordinator (Colombia | Remote) About the job ABA Intake Coordinator (Colombia | Remote) Job Title: ABA Intake Coordinator (Applied Behavior Analysis | Autism Care) The ABA Intake Coordinator (Applied Behavior Analysis | Autism Care) serves as the first point of contact for prospective families seeking care. This role is critical in shaping the...

  • Intake Coordinator

    hace 5 días


    WorkFromHome, Colombia LifeStance Health A tiempo completo

    Join to apply for the Intake Coordinator role at LifeStance Health . At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs—everywhere, every day. As the country’s fastest growing mental health practice group, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate...

  • Intake Specialist

    hace 3 días


    WorkFromHome, Colombia Viva Global A tiempo completo

    Intake Specialist – Viva Global We are looking for a skilled Intake Specialist to join our Intake team at Viva Global. Resumes must be submitted in English Resumes must be submitted in English. Benefits Monday to Friday schedule. 100% remote position. Working hours: 8 AM – 5 PM Pacific Time. Indefinite-term contract. Paid time off in your first year....


  • WorkFromHome, Colombia Job Duck A tiempo completo

    Intake Specialist | Intake and Scheduling Coordinator JOB DUCK IS HIRING AN INTAKE SPECIALIST | INTAKE AND SCHEDULING COORDINATOR For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate...


  • WorkFromHome, Colombia Bionic Talent A tiempo completo

    A legal recruiting firm is seeking a Legal Intake Coordinator to serve as the first point of contact for clients in a fully remote role. Ideal candidates should have 1+ years of experience in intake or customer service, possess strong English communication skills, and be able to manage sensitive client matters with professionalism. Responsibilities include...


  • WorkFromHome, Colombia Legal Staff Now A tiempo completo

    Intake Specialist – Social Security Law (Remote – LATAM) Legal Staff Now is seeking a highly motivated and detail-oriented Intake Specialist with experience in Social Security Disability (SSDI/SSI) to support U.S. law firms. This is a fully remote, long‑term position for professionals located in Latin America who are experienced in handling legal...


  • WorkFromHome, Colombia CoreBridge Solutions A tiempo completo

    A leader in legal support services is seeking a Spanish Bilingual Legal Intake Specialist for a weekend shift, fully remote from Colombia. This role involves conducting intake interviews, managing case documentation, and qualifying potential clients for U.S. law firms specializing in personal injury cases. Candidates must have exceptional bilingual...