Customer Support L2 Project

A dynamic project in financial services is seeking a Customer Support L2 to oversee agents and ensure operational excellence. You will provide advanced support and guidance, monitor quality, and collaborate with client teams to resolve technical cases. The ideal candidate has a strong customer service background, leadership skills, and fluency in English....

Descripción de la empresa We are PXP Studios, hub for creativity, production, postproduction, media and data. Our ambition drives us to influence the world by helping brands become cultural icons. We are the production house of Publicis Groupe, the world's most valuable communications group, and in Colombia we operate as one of the group's main production...

Join Veryfi as a Support Specialist for our Y Combinator-backed platform and become the first point of contact for all technical support inquiries. This dynamic role combines customer support with technical problem-solving responsibilities. The ideal candidate will thrive in our fast-paced startup environment, demonstrate strong technical aptitude, and...

A growing tech company in Bogotá is looking for a Mid-Level Application Support Analyst to enhance their e-commerce platform's reliability. The role involves providing L2 support, monitoring application queues, and analyzing data using SQL to generate actionable insights. Candidates should have 3-5 years of experience in application support, with strong...

Customer Support Agent - Freelance Project Colombia About the Role Become part of a dynamic team supporting the latest AI-driven technology in the financial services industry, helping clients manage and optimize their retirement plans. Job Overview We are looking for a customer-oriented support agent fluent in English. This role requires addressing customer...

Allego is a rapidly growing SaaS technology company in the metro Boston area with a modern approach to learning and enablement for today's distributed teams. Our technology ensures that sales teams have the skills and latest knowledge to make the most of every selling situation. With nearly 500,000 users relying on Allego’s platform to access learning, the...

Direct message the job poster from Auxis Sr IT Recruiter Specialist | IT Recruitment | Talent Acquisition | Technical Recruiter | HR Consulting We’re looking for an experienced IT Desktop Remote Support Engineer to join our team and provide high-quality L1/L2 remote support in a dynamic, cloud-first and regulated environment. This role is ideal for someone...

A forward-thinking IT solutions company in Colombia is seeking an experienced IT Desktop Remote Support Engineer. You will provide high-quality L1/L2 remote support, troubleshoot hardware and software issues, and administer cloud platforms like Microsoft 365 and AWS. Ideal candidates have over 3 years of remote support experience, strong communication...

Remote Work | Senior IT Recruiter | Tech & Startups | Talent Acquisition Strategist | Full-Cycle Recruiting | Candidate Experience Do you enjoy troubleshooting applications, analyzing data, and keeping systems running smoothly? Are you comfortable working with SQL, incident management, and cross-functional teams? This role is ideal for someone who thrives in...

Customer Support Agent (Fluent in Spanish) – Freelance Project Colombia The Business Context You already use AI in many ways—like deciding what products and services to order and it may be most familiar to you as a chatbot, as an avatar‑maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical...