Technical Account Specialist

hace 3 meses

Medellín, Colombia Genius Sports Group A tiempo completo

A bit about the Spirable division

Genius Sports have recently acquired Spirable, a leading creative performance platform.

Spirable allows brands, agencies and rights holders to create, automate and optimize highly personalized content. The at-scale offering uses live and contextual data and AI to distribute content across the major digital media channels including Facebook, Twitter, YouTube and Snapchat. The SaaS platform is highly complementary to Genius’ existing media and advertising products, expanding the Company’s ability to deliver fans contextually relevant and personalized content.

The combination of Genius Sports’ official sports data, extensive network, and operational scale with Spirable’s highly innovative video platform will result in deeper engagement, higher performance, and lower cost of acquisition for partners.

Spirable’s customers will broaden Genius’ extensive global brand network, adding household names such as Spotify, Coca-Cola, P&G, Domino’s, Diageo and Heineken. In addition, Spirable has established links with the sports and gaming sector, providing its services to businesses including DraftKings, Flutter, WynnBET, Betway, 888 Holdings.

About the role:

Are you passionate about technology and excited to help drive innovation in the sports, media, and advertising industries? Genius Sports is a leader in connecting sports, brands, and agencies through cutting-edge, data-driven solutions. We are currently seeking a highly skilled and detail-oriented Technical Account Specialist to join our team, focusing on the technical execution of platform features, troubleshooting issues, and ensuring seamless campaign automation.
This role is ideal for someone who thrives in a fast-paced environment, enjoys hands-on problem solving, and is eager to collaborate with cross-functional teams to optimize performance. As a key part of our operations team, you will work closely with internal stakeholders to implement and maintain technical solutions that drive success for our partners. If you have a passion for technology and a desire to make an impact in sports tech and advertising industry, this is the opportunity for you.

What you’ll do:

  • Automate social media advertising campaigns using our native platform tools, ensuring smooth execution and optimal performance.
  • Define technical requirements for custom campaign use cases, collaborating with the engineering team to develop tailored solutions when necessary.
  • Understand and manage the integration of campaign automation solutions with social media platforms (e.g., Facebook, Instagram, etc.) to ensure successful ad promotion.
  • Provide technical support to the commercial team by helping define solutions for non-standard use cases, ensuring all client needs are met.
  • Analyze and review data points from APIs and internal databases, identifying opportunities to enhance campaigns through optimized data usage.
  • Collaborate with the product team to identify, report, and troubleshoot platform bugs, and participate in testing and providing feedback on new tools and features.
  • Support the commercial team in client conversations, translating complex technical tasks into simple, easy-to-understand explanations.

Attributes and Skills Requirements

  • Quick learner with strong problem-solving skills , able to grasp new processes and technologies rapidly and propose solutions in ambiguous situations.
  • 4-5 years’ experience in ad operations or technical operations , ideally within a digital agency or a related field, with familiarity in Ad Serving Platforms (e.g., Social Media Ads Manager).
  • Technical aptitude to troubleshoot campaign automation tools and understand platform integrations.
  • Excellent communication skills (verbal and written) both in English and Spanish.
  • Strong organizational and multitasking abilities , capable of managing multiple projects and priorities simultaneously.
  • Collaborative mindset with a proactive approach, comfortable working cross-functionally with teams such as commercial, product, and engineering.
  • Proficiency in Excel or Google Sheets.

Nice to have attributes:

  • Basic understanding of APIs and JSON files.
  • Basic knowledge/understanding of HTML, SQL, JQ or any other coding languages.
  • Experience with ticketing systems like Jira or ZenDesk.
  • Knowledge of media tracking solutions like web pixels or MMPs.
  • Interest in sports is always welcome.

What’s in it for you?

As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training and much more, depending on location.

We Offer:

As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training and much more, depending on location. We also offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities.

Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other status protected by applicable law).

#J-18808-Ljbffr

  • Test Account Ed Duplication Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia Test Account Ed A tiempo completo

    Create your job posting to target the right candidates. Job postings with salary details and comprehensive information attract more applicants.The role is full-time, based on a fully in-person schedule.Job SummaryWe are seeking an experienced duplication specialist to join our team at Test Account Ed. As a key member of our staff, you will be responsible for...

  • Technical Account Specialist

    hace 3 meses

    Medellín, Antioquia, Colombia Genius Sports A tiempo completo

    **A bit about the Spirable division** Genius Sports have recently acquired Spirable, a leading creative performance platform. Spirable allows brands, agencies and rights holders to create, automate and optimize highly personalized content. The at-scale offering uses live and contextual data and AI to distribute content across the major digital media...

  • Lead Quality Specialist

    hace 4 horas

    Medellín, Antioquia, Colombia Test Account Ed A tiempo completo

    Company Overview: At Test Account Ed, we're passionate about delivering exceptional results. Our team is dedicated to innovation and growth.Salary: The estimated annual salary for this role is around $70,000 - $90,000, depending on location and experience.Job Description: We're seeking a Lead Quality Specialist to join our team. As a key member of our...

  • Technical Support Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia iQor A tiempo completo

    Job OverviewiQor seeks a highly skilled Technical Support Specialist to provide top-notch technical assistance to end-users regarding desktop hardware, software, and peripherals.

  • Technical Support Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia Ciandt A tiempo completo

    Job OverviewAt CI&T, we are looking for a skilled Technical Support Specialist to join our customer support team. This role plays a key part in delivering exceptional customer experiences and resolving technical issues.

  • Technical Support Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia Sana Commerce A tiempo completo

    Job Overview: At Sana Commerce, we're seeking a highly skilled and experienced Technical Support Specialist to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and technical support.">About the Role: As a Technical Support Specialist, you will be responsible for providing top-notch support to...

  • Data Entry Specialist

    hace 4 días

    Medellín, Colombia Source one south A tiempo completo

    **Job Title**: Data Entry Specialist (Technical Writing) **Location**: Medellín, Colombia (On-site or Remote options available) We are seeking a skilled Data Entry Specialist with expertise in Adobe FrameMaker and InDesign to join our team. You will be responsible for creating clear, accurate, and engaging technical documentation for our...

  • Account Growth Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia Puulse Marketing A tiempo completo

    Company Overview: At Puulse Marketing, we strive to provide exceptional client experiences by setting a tone that is collaborative, supportive and customer-centric. Our team of experts is dedicated to delivering high-quality services that exceed our clients' expectations.Job Title: Account Growth SpecialistSalary: $45,000 - $55,000 per year, depending on...

  • E-commerce Account Specialist

    hace 7 días

    Medellín, Antioquia, Colombia Full Circle Agency A tiempo completo

    We are seeking an E-commerce Account Specialist to join our team at Full Circle Agency.Job OverviewThis role is responsible for managing Amazon accounts, providing top-notch client support, and ensuring the health of seller accounts. As a key point of contact for clients, you will be required to communicate effectively, problem-solve, and possess expertise...

  • Technical E-commerce Specialist

    hace 5 días

    Medellín, Antioquia, Colombia Pacific Workers A tiempo completo

    Viva International, a pioneering Legal Technology and Services company, is seeking a highly skilled Technical E-commerce Specialist to join their dynamic team. This full-time position offers a competitive salary of $5,000,000 COP per month and the opportunity to work in a remote environment.As a Technical E-commerce Specialist at VIVA, you will play a vital...

  • Key Account Specialist

    hace 1 mes

    Medellín, Antioquia, Colombia amaris A tiempo completo

    Job Title: Key Account SpecialistAt Amaris Consulting, we are seeking a highly skilled Key Account Specialist to join our team. As a Key Account Specialist, you will be responsible for managing financial and administrative tasks related to our clients' accounts.Key Responsibilities:Collect and verify billing information from multiple internal...

  • Technical Support Specialist

    hace 4 semanas

    Medellín, Antioquia, Colombia LinkGraph A tiempo completo

    LinkGraph, a fast-growing SEO software company, is looking for a talented Technical Support Specialist to join its team. Located in Latin America and working remotely, this role will be responsible for providing exceptional customer support to clients from Fortune 500 companies to leading Silicon Valley tech startups.The ideal candidate will have a strong...

  • Senior Technical Support Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia Ci&T Software S.A. A tiempo completo

    About Us">Ci&T Software S.A. is a leading tech transformation specialist, combining the power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business.">Our mission is to deliver exceptional customer experiences through top-level technical support, resolving queries and issues effectively and...

  • Senior Technical Service Expert

    hace 2 meses

    Medellín, Antioquia, Colombia Bausch Health Companies A tiempo completo

    Senior Technical Service Expert / Senior Technical Service Specialist Senior Technical Service Expert / Senior Technical Service Specialist Senior Technical Service Expert / Senior Technical Service Specialist Bausch Health is an EEO/AA employer M/F/D/V.

  • Technical Talent Acquisition Specialist

    hace 2 semanas

    Medellín, Antioquia, Colombia Linkgraph A tiempo completo

    We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, and we're looking for a Technical Talent Acquisition Specialist to help us propel our growth.**Job Summary:**We're seeking an experienced Recruiter to join our team as a Technical Talent Acquisition Specialist. In this role, you will be...

  • Technical Support Specialist

    hace 3 semanas

    Medellín, Antioquia, Colombia CI&T Software S.A. A tiempo completo

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our customer support team in Colombia.About CI&T Software S.A.At CI&T, we combine the disruptive power of Artificial Intelligence with human expertise to navigate changes in technology and business. Our 30-year history, 6,000 workers, offices in 10 countries, and talents across 5...

  • Technical Recovery Solutions Specialist

    hace 5 días

    Medellín, Antioquia, Colombia Talent Connect A tiempo completo

    Talent Connect: Technical Recovery Solutions SpecialistAt Talent Connect, we're seeking a seasoned Solutions Analyst Lead to lead our Cyber Response Team in ensuring business continuity. As a subject matter expert in ransomware recovery and preparation, you will be responsible for establishing a secure environment that enables the business to operate even in...

  • Digital Marketing Account Manager

    hace 3 semanas

    Medellín, Antioquia, Colombia Wisevu A tiempo completo

    We are seeking a highly skilled and experienced Client Success Specialist to join our growing digital marketing agency. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success through effective communication and proactive account management.

  • Senior Amazon Ecommerce Account Specialist

    hace 4 días

    Medellín, Antioquia, Colombia Full Circle Agency A tiempo completo

    About the RoleWe are seeking a skilled Senior Amazon Ecommerce Account Specialist to join our team at Full Circle Agency. This is a unique opportunity to work with top-tier brands, manage Amazon accounts, and provide exceptional client support.Key ResponsibilitiesManage Amazon seller accounts for leading 7-8 figure US brands, ensuring compliance with...

  • Technical Support Specialist with DevOps Expertise

    hace 4 días

    Medellín, Antioquia, Colombia Sombra A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Sombra. This role will focus on delivering exceptional support services, collaborating across operational and development groups, and driving continuous improvement efforts.