Account Growth Specialist

hace 1 día


Medellín, Antioquia, Colombia Puulse Marketing A tiempo completo

Company Overview: At Puulse Marketing, we strive to provide exceptional client experiences by setting a tone that is collaborative, supportive and customer-centric. Our team of experts is dedicated to delivering high-quality services that exceed our clients' expectations.



Job Title: Account Growth Specialist



Salary: $45,000 - $55,000 per year, depending on experience



Job Description: As an Account Growth Specialist at Puulse Marketing, you will play a crucial role in engaging with potential customers to understand their needs and recommend suitable products or services. Your key responsibilities will include video calls with new customers to integrate our software with their social media profiles and CRMs, providing product overviews, highlighting key benefits and features to ensure a clear understanding, and providing excellent customer service by answering inquiries, resolving issues, and ensuring customer satisfaction.



Required Skills and Qualifications: To succeed in this role, you will need to possess proficient computer skills, patience, and experience in sales or customer service. You must also have excellent communication and negotiation skills, the ability to work in a fast-paced environment, and proficiency in CRM software and Microsoft Office Suite.



Benefits: Collaborative and supportive work environment, opportunity for professional growth and development, and the chance to make a meaningful difference by setting the tone for exceptional client experiences.



Others: In addition to your core responsibilities, you will be expected to actively follow up with potential customers to close sales and achieve sales targets, maintain accurate and up-to-date customer records in the CRM system, and collaborate with the sales team to optimize sales strategies and improve customer conversion rates.


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