Service Business Developer

hace 3 semanas

Bogotá, Colombia Alfa Laval Corporate AB A tiempo completo

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Responsible for identifying and pursuing new business opportunities in the REGAIN segment and for developing new ideas and concepts for future offerings with the mission to develop our business, based on the Installed Base data.

  • Create a business development plan based on Installed Base data, Regain customers (market share 0-10%) and service sales targets (>10% more buying customers/year - Order intake REGAIN segment growth > 10%/year).
  • Analyze and prioritize the REGAIN customers to get the business growth.
  • Create needs in the market by being close to the market.
  • Nurture potential leads (from marketing and installed base) and qualify them until they become orders; for this, you must proactively seek customer contacts, validate the status of equipment, and actively promote the service portfolio, maintaining this information updated in our different systems.
  • Teamwork and synergy with the other sales team members.
  • Be active in the market and focus on inside customer interactions, including field visits, focusing on customer needs understanding and delivering the value of our services.
  • Develop technical and value quotes reflecting the customer needs stressing the unique selling points and follow up.
  • Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
  • Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.

Some of the skills you should have are:

  • Proactive and Driven : Always on the lookout for new leads and opportunities.
  • Independent : Comfortable working autonomously and taking initiative.
  • Persuasive : Skilled in convincing potential clients of our services.
  • Resilient : Able to handle rejection and keep pursuing new leads. Maintains a positive attitude in the face of setbacks and obstacles.
  • Lead nurturing : Attitude to follow up, nurturing, and close leads proactively.
  • Digital communication : Express (written & verbal) in an appealing way: personal (authentic), concise, relevant. Use active listening. Have a social media active profile and use digital channels.
  • Digital technology knowledge : How to get the best from the different platforms LinkedIn, Skype, Teams, WeChat, etc.
  • Active listening : Seeks to understand the customer to make it possible to exceed expectations.
  • Curiosity : Eager to learn. Proactive to find their own path.
  • Proactivity : Dare to take initiatives and calculated risks to exceed expectations and achieve business results.
  • Networking & Influencing : Creates significant and meaningful impact in the wider organization and externally by aptly applying relational skills.
  • Intermediate English level.

Job responsibilities:

  • Prospecting : Identifying potential clients through various channels such as networking events, social media, and cold calling.
  • Lead Generation : Creating and managing a pipeline of potential clients.
  • Sales Presentations : Preparing and delivering presentations to potential clients.
  • Negotiation : Negotiating terms and closing deals.
  • Market Research : Staying informed about market trends and competitors.
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