Senior Manager, HR Data Management
hace 2 semanas
Job Summary:
We are seeking a highly skilled Senior Manager, HR Data Management to lead our HR Data Management team. The successful candidate will be responsible for overseeing the team's performance, ensuring the accuracy and timeliness of employee data, and implementing operational effectiveness plans to systems and processes.
Key Responsibilities:
- Lead and drive a customer-focused culture throughout the team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
- Oversee the HR Data Management team to ensure optimal efficiency in completing day-to-day transactional processing of employee data change requests.
- Monitor performance of operations through analysis of regular reporting, use of internal and external controls, and customer-focused feedback mechanisms to ensure data and process compliance.
- Establish a culture of continuous improvement within the team and within the Operations group, with a focus on transferring learnings and opportunities across the department and leveraging other solutions to enhance efficiency.
- Act as a subject matter expert for HR Data Management, representing the team on corporate projects and initiatives, providing perspective on how to enhance the employee experience and propose improvements to systems and processes.
- Assist HR Data Management Managers with managing and hiring team members, reviewing performance, providing feedback, and creating a strong team atmosphere.
Requirements:
- Post-secondary degree in Business or Human Resources.
- Significant relevant experience in a customer-focused area or operations management.
- Experience coaching/leading a team.
- CHRP or CHRL designation is considered an asset.
- Deep understanding and knowledge of Bank policies and procedures.
- Strong knowledge of organizational structure and complexity.
- Knowledge of employee data administration and end-to-end processes.
- Deep understanding of HR policies and end-to-end processes.
- Proven teamwork capabilities.
- Strong relationship management and interpersonal skills.
- Attentive to details and deadlines; ability to manage multiple initiatives.
- Experience with transaction processing and data management.
- Experience in conflict/issue resolution.
Working Conditions:
Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.
About Scotia GBS:
Scotia GBS is a Scotiabank Group company located in Bogota, Colombia, created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits.
At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone.
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