HR Workforce Administration Operations Assistant

hace 4 semanas

Bogotá, Bogotá D.E., Colombia ConvaTec Inc. A tiempo completo
HR Workforce Administration Operations Assistant

We are seeking a dedicated and detail-oriented Workforce Administration Operations Assistant to join our Human Resources Service Delivery team.

As a WFA Operations Assistant, you will play a vital role in supporting various aspects of workforce administration, payroll activities, and addressing employee queries.

Key Responsibilities:

  • Respond promptly to employee inquiries regarding payroll, benefits, leave policies, and other HR-related matters, providing excellent customer service and guidance.
  • Support Workforce administration processes, such as hiring, onboarding, offboarding, promotions, personal data changes, etc., ensuring all necessary paperwork and documentation are completed accurately and in a timely manner.
  • Support common payroll queries and processing across multiple countries.
  • Assist in managing and maintaining accurate employee records, including personal information, attendance, leave balances, and other relevant data.
  • Support the build and adoption of Workforce Administration detailed processes (Local Work Instructions and Knowledge Transfer).
  • Building and improving a knowledge base to allow our colleagues to "self-serve" HR information without the need to raise a request for help.
  • Ensuring that HR requests are resolved at first contact or triaged and referred to other teams and colleagues as necessary.
  • Support other HR colleagues and participate in continuous improvement for the Workforce administration processes, identifying opportunities for improvement and supporting the implementation of solutions when applicable.
  • Support a clear and uniform approach in Workforce administration and payroll processes across jurisdictions.
  • Supporting improvement of systems and processes, to enable the collection, calculation, and entering of data.

Other Activities:

  • Playing an active role in knowledge management, by reviewing, updating, publishing, retiring, and monitoring the use of published HR information (policies, user guides, knowledge articles, etc.).
  • Along with the wider HR team, support ongoing development and improvement of our knowledge bases to support the expansion of shared services.
  • Assist in generating payroll reports, summaries, and other related documents for internal and external stakeholders.
  • Assist in preparing and updating HR policies, procedures, and documentation.

Who You Will Be Working With:

  • You will be part of the Workforce Administration Service Delivery Team and collaborate closely with other HR service teams, HR Business Partners, and Regional People Partners to deliver services to our HR population, Managers, and Employees.

What We Are Looking For:

  • Experience in an international or shared services environment in a customer-facing role, preferably in HR or payroll.
  • Previous experience using HR systems and customer service tools (Workday, Service Now) is preferred.
  • Appetite to problem-solve and to contribute to the optimization of processes and ways of working.
  • Good computer skills (MS 365, MS Teams), particularly Excel, for data analysis and reporting.
  • Detail-oriented mindset with strong analytical and problem-solving abilities.
  • Good communication skills, ability to adapt to different styles and at different levels to effectively address employee queries and communicate HR policies.
  • Proactivity and an "own it" mindset.
  • Ability to deal with ambiguity and change.
  • A collaborative and team-oriented approach with a willingness to learn and adapt to evolving HR practices.
  • Ability to demonstrate an appreciation and understanding of cultural differences.
  • A customer-first mindset to fit with our "forever caring" brand.

Language Skills Required:

  • Good written and spoken English is essential.

What You Can Expect:

We will be providing induction and training period to engage you in everything that Convatec represents for our patients, customers, and employees and to upskill you in all the tools and systems you will leverage in this role.

Great working environment and supportive colleagues. You will be joining a newly formed HR Shared services team and help setting up global HR Services delivery team for success.

Working Conditions:

  • We support a hybrid working approach and you will be working 1 day/week in our office.

Our ambitions will bring the very best out in you. You'll be pushed to aim higher and really own your work. You'll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it'll be worth it.

This is stepping up to a challenge.

This is work that'll move you.

#LI-Hybrid

#LI-JN1

Beware of scams online or from individuals claiming to represent Convatec.

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email, or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at

Equal Opportunities:

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives:

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec Employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you

  • Workforce Operations Assistant

    hace 7 días

    Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completo

    About the RoleWe are seeking a dedicated and detail-oriented Workforce Administration Operations Assistant to join our Human Resources Service Delivery team. As an WFA Operations Assistant, you will play a vital role in supporting various aspects of workforce administration, payroll activities, and addressing employee queries.Key ResponsibilitiesRespond...

  • Workforce Operations Assistant

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completo

    Job SummaryWe are seeking a detail-oriented and customer-focused Workforce Operations Assistant to join our Human Resources Service Delivery team. As a key member of our team, you will play a vital role in supporting various aspects of workforce administration, payroll activities, and addressing employee queries.Key Responsibilities:Respond promptly to...

  • Workforce Operations Assistant

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completo

    Job SummaryWe are seeking a detail-oriented and customer-focused Workforce Operations Assistant to join our Human Resources Service Delivery team. As a Workforce Operations Assistant, you will play a vital role in supporting various aspects of workforce administration, payroll activities, and addressing employee queries.Key Responsibilities:Respond promptly...

  • Workforce Operations Assistant

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia ConvaTec A tiempo completo

    Job SummaryWe are seeking a detail-oriented and customer-focused Workforce Operations Assistant to join our Human Resources Service Delivery team. As a key member of our team, you will play a vital role in supporting various aspects of workforce administration, payroll activities, and addressing employee queries.Key Responsibilities:Respond promptly to...

  • HR Assistant

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Transforming Global Outsourcing with EmaptaAt Emapta, we're pioneering personalized outsourcing solutions that empower businesses to thrive. As an HR Assistant, you'll play a vital role in supporting our HR operations, ensuring seamless integration and exceptional client experiences.Key ResponsibilitiesManage administrative tasks, address employee inquiries,...

  • HR Operations Supervisor

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    Job Title: HR Operations SupervisorJob Summary:We are seeking an experienced HR Operations Supervisor to join our team at Johnson & Johnson. The successful candidate will be responsible for leading and managing a team of HR professionals, ensuring the efficient and accurate execution of the organization's HR processes and policies.Key Responsibilities:Lead...

  • HR Operations Supervisor

    hace 2 días

    Bogotá, Bogotá D.E., Colombia Johnson & Johnson A tiempo completo

    Job SummaryJohnson & Johnson is seeking a highly skilled HR Operations Supervisor to join our team in Bogotá. As a key member of our HR operations team, you will be responsible for leading and managing a team of HR professionals, ensuring the efficient and accurate execution of the organization's HR processes and policies.Key ResponsibilitiesLead the team...

  • HR Assistant

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia EMAPTA A tiempo completo

    Unlock Your Potential in Mortgage FinancingAt Emapta Latam, we're shaping the future of home financing, and we need talented individuals like you to join our mission. As an HR Assistant, you'll play a vital role in supporting our HR operations, ensuring seamless employee experiences, and contributing to our company's success.Key ResponsibilitiesManage...

  • HR Manager Colombia

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Michael Page Colombia A tiempo completo

    About Our ClientMichael Page Colombia is a leading recruitment agency with over 20 years of experience in the region.Job DescriptionDevelop and implement HR strategies to support business growth and employee engagement.Manage employee onboarding, learning and development, performance management, and compensation and benefits.Ensure compliance with Colombian...

  • HR Operations Coordinator

    hace 2 minutos

    Bogotá, Bogotá D.E., Colombia Quorum Business Solutions A tiempo completo

    **About Us**Quorum Business Solutions is a leading software company that connects people and information across the energy value chain. We have been providing innovative solutions for over two decades, helping thousands of energy workers with business workflows that optimize profitability and growth. Our vision is to connect the global energy ecosystem...

  • HR Operations Specialist

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia myGwork A tiempo completo

    Job Title: HR Operations AnalystThis role is with JPMorganChase, a company that values diversity and inclusion, and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.As a Human Resources Operations Analyst in Employee Digital and Service Experience, you will be part of a team...

  • Business Operations Assistant

    hace 7 días

    Bogotá, Bogotá D.E., Colombia beBee Professionals A tiempo completo

    We are seeking a highly skilled Business Operations Assistant to join our team at beBee Professionals in Bogotá. The successful candidate will provide administrative support to the project team, including scheduling meetings, preparing documents, and managing project timelines.The ideal candidate should have a Bachelor's degree in Business Administration or...

  • HR Generalist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Advancio A tiempo completo

    This is a remote position that offers the opportunity to work with a comprehensive HR team.About The Geeks Group:The Geeks Group provides a range of HR services, including payroll, benefits administration, labor law compliance, and employee engagement support. Our HR team is instrumental in fostering a positive company culture, ensuring smooth HR operations,...

  • HR Operations Coordinator

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Omnipresent A tiempo completo

    Job Title: HR Operations CoordinatorAbout the Role:Omnipresent is a global employment services provider, and we're seeking an experienced HR Operations Coordinator to join our team. As a key member of our Operations team, you will be responsible for managing the HR operations for our Client Employees, ensuring compliance and success throughout their...

  • HR Generalist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Advancio A tiempo completo

    About The Geeks GroupWe are a comprehensive HR services provider, offering payroll, benefits administration, labor law compliance, and employee engagement support. Our HR team fosters a positive company culture, ensures smooth HR operations, and supports employees through responsive service and clear communication.About the PositionWe are seeking a highly...

  • HR Operations Supervisor

    hace 5 días

    Bogotá, Bogotá D.E., Colombia Johnson And Johnson A tiempo completo

    Job SummaryWe are seeking a highly skilled HR Operations Supervisor to join our team at Johnson & Johnson. This role will be responsible for leading and managing a team of HR professionals, ensuring the efficient and accurate execution of the organization's HR processes and policies.Key ResponsibilitiesLead the team in receiving, assigning, and processing...

  • Chief HR Transformation Officer

    hace 26 minutos

    Bogotá, Bogotá D.E., Colombia Https:Www.Energyjobline.ComSitemap A tiempo completo

    Job Title: Chief HR Transformation OfficerCompany Overview:Kenvue is a leading healthcare company with a rich history of innovation and a commitment to delivering exceptional care to millions of people around the world. With a portfolio of iconic brands, including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's, and Band-Aid, Kenvue is dedicated to...

  • Strategic HR Transformation Lead

    hace 12 minutos

    Bogotá, Bogotá D.E., Colombia Johnson & Johnson De Colombia S.A. A tiempo completo

    We are seeking a seasoned Strategic HR Transformation Lead to drive our organization's ongoing transformation initiatives.This temporary role is crucial in driving strategic HR changes, optimizing workforce processes, and contributing to the overall success of the transformation.We're looking for a results-driven professional who thrives in dynamic...

  • HR Supervisor

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia TMF Group A tiempo completo

    Job Title: HR SupervisorTMF Group is seeking a highly skilled HR Supervisor to join our team. As an HR Supervisor, you will be responsible for providing comprehensive HR services, including recruitment, training and development, and compensation and benefits administration.Key Responsibilities:Partner with the HR Business Partner to provide HR services,...

  • HR Administrative Specialist

    hace 12 minutos

    Bogotá, Bogotá D.E., Colombia Quorum Software A tiempo completo

    About Quorum SoftwareQuorum Software is a leading provider of cloud-first software, data standards, and integration solutions that connect people and information across the energy value chain.Our VisionFor over two decades, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth, connecting the global...