Senior Manager Collections Strategy Lead
hace 5 días
We are seeking a highly motivated and experienced Senior Manager Collections Strategy Lead to join our team at Stori. In this role, you will be responsible for developing and implementing collections strategies that drive efficiency and compliance, while minimizing delinquency and maximizing recovery rates.
Your key responsibilities will include leading cross-functional teams in the design and implementation of customer service processes, managing partnerships with third-party collection agencies, and ensuring all procedures comply with relevant regulations.
As a Senior Manager Collections Strategy Lead, you will have the opportunity to work closely with our leadership team to drive business growth and improve operational excellence. You will be expected to monitor and report on key metrics, identify areas for improvement, and implement corrective actions as necessary.
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits including health insurance, retirement savings plan, and paid time off.
To succeed in this role, you will need a strong understanding of customer service processes and requirements, experience in BPOs, and proven expertise in leading teams. Knowledge of collections is a plus, as is experience in managing or coworking with tech teams.
In addition to your technical skills, you will also need excellent communication and problem-solving skills, with the ability to think critically and strategically. If you are a motivated and results-driven professional who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
This role offers a unique chance to make a real impact on our business and drive growth through strategic planning and execution. As a member of our team, you will have access to ongoing training and development opportunities, as well as a dynamic and supportive work environment.
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