Ecommerce Experience Leader
hace 1 mes
Sezzle is a cutting-edge fintech company that empowers consumers by increasing their purchasing power through interest-free installment plans at online stores, resulting in higher sales and basket sizes for eCommerce merchants.
Job SummaryWe are seeking an Ecommerce Experience Leader to support end-to-end customer and merchant experience, design, build, innovate, and launch new capabilities.
Key Responsibilities:- Develop product roadmaps and collaborate with cross-functional teams to achieve company-wide objectives.
- Conduct primary and secondary research to determine competitive benchmarking/market trends and refine strategic market position.
- Analyze customer/merchant user journeys and make recommendations on improvements.
- Drive product development by building end-to-end solutions with engineers and designers.
- Use data to communicate prioritization of products, features, and projects to key stakeholders.
- Bachelor's degree in Business, Finance, Computer Science, or related field.
- Proven experience as a Product Manager, preferably in payments or fintech industry.
- Experience in leading teams and/or influencing outcomes.
- Proficient in SQL.
- 2+ years of experience using qualitative and quantitative methodologies to understand customers' ability to explore and structure customer insights.
The estimated salary for this role is $120,000 - $180,000 per year, depending on location and experience.
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