Ecommerce Marketing Specialist
hace 20 horas
As an Ecommerce Marketing Specialist at Ingepsy, you will play a crucial role in supporting our day-to-day e-commerce operations and marketing initiatives. This position is perfect for a tech-savvy professional with experience in eCommerce, marketing, and customer support who thrives in a fast-paced environment.
Responsibilities- Customer Support: Manage and resolve customer inquiries via the Redo platform, address order issues, refunds, and general questions with empathy and professionalism.
- Marketing Operations: Maintain and optimize product listings and campaigns on Shopify, manage and execute email marketing campaigns using Sendlane, including setup, testing, and reporting, oversee and optimize Facebook and Google ads, ensuring alignment with brand goals.
- Administrative & Operational Support: Set up recurring tasks and workflows for team review and execution, track performance metrics and compile reports for key stakeholders, collaborate with freelancers, contractors, and internal teams to ensure project milestones are met.
- 2+ years in eCommerce marketing, customer support, or similar roles.
- Familiarity with Shopify, Sendlane, Facebook Ad Manager, Google Ad Manager, Redo, Canva, CapCut, and Triple Will.
- Understanding of ad setup and optimization, email campaign management, and social media marketing.
We offer a competitive salary range of $1000 - $2000 USD per month, depending on qualifications and experience.
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Ecommerce Operations Specialist
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