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Account Coordinator

hace 1 mes

Bogotá, Bogotá D.E., Colombia Charger Logistics Inc A tiempo completo
Job Title: Account Coordinator

Charger Logistics Inc. is a leading asset-based carrier with a strong presence across North America. With over two decades of experience in providing top-notch logistics solutions, we have established ourselves as a world-class transport provider.

We are committed to investing in our employees, providing them with the resources and support needed to grow their expertise and advance in their careers. Our entrepreneurial mindset and open-door policy make us an attractive employer for motivated individuals.

Key Responsibilities:

  • Build and maintain strong relationships with customers through regular communication to ensure their day-to-day and long-term needs are met.
  • Manage customer expectations and deliver exceptional customer service.
  • Collaborate with the Implementation team to ensure successful opportunities and accuracy in our pricing program.
  • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts.
  • Contribute to rate calculations, report preparation, and customer presentations for large-spend bids.
  • Ensure customer commitments are met by working with internal teams and executing operational tasks as needed.
  • Identify, manage, and build new business relationships in the target market.
  • Support the Customer Service Manager in delivering optimal transportation service solutions.
  • Maintain a database of clients, prospects, partners, and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve problems and provide ongoing support.
  • Coordinate prospect, sales, and current customer meetings with the VP of Sales/CS.

Requirements:

  • Proven track record in account management, with a strong focus on setting appointments, presenting, and meeting with customers, pricing, proposals, and closing deals.
  • Recent college or university degree in Marketing or a Business-related field is required.
  • Previous experience in an analyst role and/or in a pricing function is an asset.
  • Ability to understand business processing requirements using technology and conceptualize creative solutions to implement them.
  • Experience working in B2B sales involving complex deals is an asset.
  • Strong knowledge and understanding of the sales planning process.
  • Strong verbal, written, and presentation skills, as well as strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • Ability to function independently with little or no supervision, as well as function in a team environment.

Benefits:

  • Competitive Salary
  • Career Growth