Multilingual Administrative Support Specialist

hace 7 días


Medellín, Antioquia, Colombia Bruntwork A tiempo completo

**Job Overview**

This is a remote opportunity for a detail-oriented and organized individual to support various aspects of Bruntwork's business.

**Key Responsibilities:**

  • Provide customer service and correspondence through Intercom, primarily via email and chat
  • Manage and resolve customer service tickets in a timely and professional manner
  • Assist with product enrichment and updates on the Shopify e-commerce platform
  • Update retail prices and product information as needed
  • Offer bilingual support in English and Spanish

**Requirements:

Must-Haves:

  • Fluency in both English and Spanish, with excellent written and verbal communication skills
  • Experience with customer service ticketing systems, preferably Intercom
  • Familiarity with e-commerce platforms, particularly Shopify
  • Strong attention to detail and ability to multitask
  • Excellent time management skills

Nice-to-Haves:

  • Basic understanding of retail operations and inventory management

**Compensation and Benefits:**
This is an independent contractor position with hourly rates dependent on performance. As an independent contractor, you will be responsible for your own benefits and taxes.

Estimated salary: $25-$35 per hour, based on industry standards and location.

If you are a motivated and detail-oriented individual looking for a remote opportunity, please consider applying for this position.



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