Multilingual Administrative Support Specialist
hace 7 días
**Job Overview**
This is a remote opportunity for a detail-oriented and organized individual to support various aspects of Bruntwork's business.
**Key Responsibilities:**
- Provide customer service and correspondence through Intercom, primarily via email and chat
- Manage and resolve customer service tickets in a timely and professional manner
- Assist with product enrichment and updates on the Shopify e-commerce platform
- Update retail prices and product information as needed
- Offer bilingual support in English and Spanish
**Requirements:
Must-Haves:
- Fluency in both English and Spanish, with excellent written and verbal communication skills
- Experience with customer service ticketing systems, preferably Intercom
- Familiarity with e-commerce platforms, particularly Shopify
- Strong attention to detail and ability to multitask
- Excellent time management skills
Nice-to-Haves:
- Basic understanding of retail operations and inventory management
**Compensation and Benefits:**
This is an independent contractor position with hourly rates dependent on performance. As an independent contractor, you will be responsible for your own benefits and taxes.
Estimated salary: $25-$35 per hour, based on industry standards and location.
If you are a motivated and detail-oriented individual looking for a remote opportunity, please consider applying for this position.
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