Field Operations Team Manager

hace 1 mes


Bogotá, Bogotá D.E., Colombia Cognizant A tiempo completo

Company Overview



Cognizant is a leading IT services company seeking an experienced Field Operations Team Manager to coordinate our team of technicians. Our dynamic environment requires strong leadership and communication skills.

Salary



$90,000 - $110,000 per year, depending on location and experience.

Job Description



As a Field Operations Team Manager, you will oversee the daily operations of our technical team, ensuring seamless execution of field tasks and excellent customer service. Key Responsibilities include:


  • Assigning tasks to team members based on their expertise and availability
  • Providing ongoing training and coaching to enhance team performance
  • Participating in interviews, training, and onboarding of new team members
  • Overseeing inventory management to ensure all necessary tools and equipment are available for field operations
  • Maintaining compliance with safety regulations and standards
  • Implementing safety protocols and training programs
  • Conducting regular performance evaluations and providing constructive feedback
  • Managing field service management software to optimize scheduling, tracking, and reporting
  • Utilizing technology to enhance efficiency and productivity


Required Skills and Qualifications



To succeed in this role, you should possess:


  • Strong verbal and written communication skills to effectively interact with team members, clients, and stakeholders
  • Ability to identify and resolve issues efficiently
  • Flexibility and adaptability in fast-paced environments
  • In-depth knowledge of industry trends and best practices
  • Excellent organizational and time management skills to prioritize tasks and meet deadlines


Benefits



As a valued member of our team, you will enjoy:


  • A competitive salary range of $90,000 - $110,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment


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