Field Operations Team Manager
hace 1 mes
Company Overview
Cognizant is a leading IT services company seeking an experienced Field Operations Team Manager to coordinate our team of technicians. Our dynamic environment requires strong leadership and communication skills.
Salary
$90,000 - $110,000 per year, depending on location and experience.
Job Description
As a Field Operations Team Manager, you will oversee the daily operations of our technical team, ensuring seamless execution of field tasks and excellent customer service. Key Responsibilities include:
- Assigning tasks to team members based on their expertise and availability
- Providing ongoing training and coaching to enhance team performance
- Participating in interviews, training, and onboarding of new team members
- Overseeing inventory management to ensure all necessary tools and equipment are available for field operations
- Maintaining compliance with safety regulations and standards
- Implementing safety protocols and training programs
- Conducting regular performance evaluations and providing constructive feedback
- Managing field service management software to optimize scheduling, tracking, and reporting
- Utilizing technology to enhance efficiency and productivity
Required Skills and Qualifications
To succeed in this role, you should possess:
- Strong verbal and written communication skills to effectively interact with team members, clients, and stakeholders
- Ability to identify and resolve issues efficiently
- Flexibility and adaptability in fast-paced environments
- In-depth knowledge of industry trends and best practices
- Excellent organizational and time management skills to prioritize tasks and meet deadlines
Benefits
As a valued member of our team, you will enjoy:
- A competitive salary range of $90,000 - $110,000 per year
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Ongoing training and professional development opportunities
- A collaborative and dynamic work environment
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