Field Operations Specialist

hace 4 días


Bogotá, Bogotá D.E., Colombia Raytheon Technologies A tiempo completo

About Us

Collins Aerospace, a leading technology company in the aerospace and defense industry, is committed to delivering innovative solutions that meet the needs of our customers.

Job Overview

We are seeking a highly skilled Field Operations Specialist to join our team. This individual will be responsible for performing various duties, including servicing, operating, maintaining, repairing, and removing equipment. They will also troubleshoot technical problems and issues, recommend actions to company or customer representatives, and assess product needs in accordance with customer specifications.

Key Responsibilities:

  • Perform a variety of duties, including but not limited to, servicing, operating, maintaining, repairing, and removing equipment.
  • Troubleshoot technical problems and issues and recommend actions to company or customer representatives.
  • Assess product needs in accordance with customer specifications.
  • Act as a local on-site representative to the customer's organization.
  • Provide data and service reports.
  • Report to the Regional Manager; supervised by a Local Lead Technician.
  • Troubleshoot and identify hardware errors.
  • Respond to any trouble calls from within the customer.
  • Be trained in applications usage and provide end-user assistance.
  • Perform hardware replacement.
  • Run tests after solution implementation.

Requirements:

  • Possess 3 or more years of corrective hardware maintenance experience.
  • Experience with warranty repairs, and OEM logistics.
  • Experience with asset, spares, and consumables management.
  • Possess troubleshooting skills, and the ability to identify hardware errors.
  • Trained in applications usage, provides assistance to end-users.
  • Ability to work with L3 to install and test fixes.
  • Understand SLAs, severity levels, and industry best practices.

About Our Company

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. We have the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and meet the demands of a rapidly evolving global market.

About Our Team

Our Connected Aviation Solutions team provides advanced information management systems, products, and services that enable the connected ecosystem by bringing together Collins' unique breadth of aviation, surface transportation, and critical infrastructure products with our smart digital solutions. We help airlines, airports, business aircraft, and rail operators turn data into value to streamline operations, increase efficiency, and reduce costs.

Benefits

We offer a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. In addition, we provide opportunities for professional growth and development through training and education programs.

Salary Range

The estimated salary for this position is $80,000 - $110,000 per year, based on experience and location.



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