Customer Support Specialist
hace 4 semanas
Job Summary
The Customer Service Analyst 2 is an intermediate-level position responsible for delivering exceptional client support to Citigroup clients. As a key member of the Customer Service team, this role involves providing timely and effective resolutions to client inquiries, ensuring seamless communication and compliance with departmental standards.
Key Responsibilities
- Act as a single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
- Ensure client inquiries are answered efficiently and in a timely manner, maintaining high-quality service standards.
- Conduct analysis to address client needs and communicate resolutions to clients.
- Develop and maintain client portfolios through regular communication and face-to-face interactions.
- Inform clients about issues and provide regular resolution updates, demonstrating a proactive approach to client support.
- Assess risk when making business decisions, prioritizing the firm's reputation and safeguarding client assets and interests.
Requirements
- 0-2 years of relevant experience in customer service or a related field.
- Strong computer proficiency and excellent written and verbal communication skills.
- Proven investigative and analytical skills, with the ability to present concepts and influence change.
- Able to work under limited supervision within a team environment and consistently deliver high-quality customer service.
Education
Bachelor's degree or equivalent experience.
Job Family
Institutional Customer Service.
-
Customer Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completoJob Overview: Bruntwork is seeking a dedicated Customer Support Specialist to join our team. As a key member of our remote support team, you will play a vital role in ensuring exceptional customer experiences through timely and efficient communication.Estimated Salary: $45,000 - $55,000 per annum, depending on experience.
-
Customer Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Amadeus A tiempo completoJob TitleCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Amadeus. As a key member of our Customer Care Center, you will provide functional and technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities• Provide technical support to...
-
Multilingual Customer Support Specialist
hace 2 horas
Bogotá, Bogotá D.E., Colombia Sutherland Global Services Sgs A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Multilingual Customer Support Specialist to join our team at Sutherland Global Services Sgs. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in the Banking Industry.
-
Customer Support Specialist
hace 7 días
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoWe are seeking a skilled Customer Support Specialist to join our team at SupportYourApp. This role offers an exciting opportunity to provide exceptional technical assistance to clients worldwide.The ideal candidate will have excellent communication skills, both written and spoken, as well as experience in customer support. Analytical and research skills are...
-
Customer Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Autocab A tiempo completoWe are seeking a highly skilled Customer Support Specialist to join our busy service desk at Autocab, where customer care is our top priority.This role offers opportunities to grow and excel within the business by providing 1st point of contact support for our UK customers via email, telephone, and in-person.As a Customer Support Specialist, you will be...
-
Customer Support Operations Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia TransUnion A tiempo completoJob Title: Customer Support Operations SpecialistDescription: Are you looking for a challenging role in customer support operations? As a Customer Support Operations Specialist at TransUnion, you will be responsible for delivering timely and accurate results to the team, analyzing data, and identifying areas for improvement.Key Responsibilities:Negotiate and...
-
Bilingual Customer Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoJob Title: Bilingual Customer Support SpecialistJob Summary:BruntWork is seeking a highly skilled Bilingual Customer Support Specialist to join our team. As a key member of our support team, you will provide exceptional customer service to home health agencies using our software platform.Key Responsibilities:Handle inbound calls and emails from home health...
-
Customer Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Juleshq A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Juleshq. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to provide top-notch customer support.Key ResponsibilitiesDeliver exceptional customer support via phone, email, and Salesforce; respond promptly to member...
-
Technical Customer Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completoJob SummaryAt Somewhere, we are seeking a skilled Tier 2 Technical Customer Support CG to join our team. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our customers through various channels.Key Responsibilities:Provide empathetic and timely support to customers through email, live chat, and...
-
Customer Service Operations Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Group Customer Operation Success A tiempo completoWe are seeking a highly skilled Customer Service Operations Specialist to join our team at Group Customer Operation Success. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, including tracking garnishments and managing related documentation.Located in Bogota, this is a full-time,...
-
Global Customer Support Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Dialectica A tiempo completoAbout the OpportunityWe are seeking a highly skilled Global Customer Support Specialist to join our team. In this role, you will play a crucial part in delivering exceptional customer service and support across multiple time zones.Key ResponsibilitiesProvide top-notch customer support and resolve inquiries promptly and effectively.Coordinate expert...
-
Technical Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Radware A tiempo completoTechnical Support Specialist Radware is a leading provider of cyber security and application delivery solutions. We are seeking a Technical Support Specialist to support our customers by providing effective technical support and ensuring the success of our organization. As a Technical Support Specialist, you will support Radware products...
-
Customer Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Adidas A tiempo completoPurpose & Overall Relevance for the Organization:Support the business in achieving sales and market strategy objectives. Ensure a reliable, adequate, and competitive end-to-end service level for all assigned account pools and drive assigned projects within AO NAM.Responsibilities:Assist in providing customer service support to all assigned customers in...
-
Technical Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Activate Talent A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our post-sales team at Activate Talent.As a Technical Support Specialist, you will play a vital role in collaborating closely with engineering, sales, customer success, and directly with customers to resolve technical challenges.Key ResponsibilitiesProvide first-line support...
-
HR Support Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia MasterCard A tiempo completoHR Support Specialist - Global Business ServicesAbout the RoleWe are seeking an experienced HR Support Specialist to join our Global Business Services team. As an HR Support Specialist, you will be responsible for providing support to employees across a breadth of functional areas, ensuring a high degree of customer satisfaction, expertise, and...
-
Customer Support Specialist for Latin America Music Business
hace 2 semanas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoRemote Customer Support Job OpportunityThis is a remote position offering an exciting chance to immerse yourself in the vibrant world of international music business.40 hours per week, Monday to Friday, 9AM to 6PM PST (1:00 AM - 10:00 AM Manila Time), including 1 hour unpaid break.Company OverviewA pioneering international company revolutionizing the music...
-
Customer Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia RateHawk A tiempo completoCustomer Support RepresentativeRateHawk is seeking a highly skilled and customer-focused Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our international clients and partners.Key Responsibilities:Provide timely and effective support to clients via...
-
Customer Support Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Besedo Colombia A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Besedo Colombia. As a key member of our moderation team, you will play a crucial role in ensuring the quality of our clients' content and providing exceptional support to our users.Key ResponsibilitiesReview and respond to customer tickets in a timely and...
-
Account Support Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Within A tiempo completoAbout WithinWithin is a company that values diversity, equity, and inclusion in the workplace. We are committed to providing equal opportunities for all employees and applicants, regardless of their background or abilities.Job OverviewWe are seeking a highly skilled and experienced Account Support Specialist to join our team. This role will be responsible...
-
Tire Industry Support Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Emapta A tiempo completoAbout the RoleWe are seeking a skilled Tire Industry Support Specialist to join our team at Emapta Latam. In this role, you will be responsible for delivering exceptional customer service and support to our clients in the tire industry.